AuthorMatthew Finnegan

EU ‘gig worker’ rules look to rein in algorithmic management

Companies who employ “gig” workers would have to provide greater transparency about the use of algorithmic management and monitoring under rules proposed by the European Commission last week. The rules, if they go into effect, should be expanded to all workers subject to management by automated systems, according to workplace experts.

As with other European Union legislation, the rules would affect US companies with gig workers in the region.

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Rise in employee monitoring prompts calls for new rules to protect workers

As remote work rose sharply during the COVID-19 pandemic, many businesses sought ways to keep track of workers no longer in the direct sight of managers. Now, with remote work strategies still in place — and office re-openings being pushed back —, the use of monitoring tools continues to grow.

In fact, the use of new and increasingly powerful technologies to manage and monitor workers has become so common that there are growing calls for regulators in the U.K. and U.S to update rules to protect employees.

“We have seen a significant increase of interest in employee monitoring technology through the pandemic,” said Helen Poitevin, VP analyst at Gartner focusing on human capital management technologies. “This continues as organizations plan for hybrid work environments, with employees working more flexibly from home and at the office.” 

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