We may be on the brink of 2025, but PDFs are still unavoidable in the professional world. No matter what industry you work in, you’re bound to whittle away precious moments wading through reports, white papers, and other dense documents in that clunky-feeling form.
If that sounds all too familiar, take heed: Adobe thinks it’s at long last found a way to bring PDFs into the current century — thanks to the power of AI.
Acrobat AI Assistant is a new AI chatbot built right into Adobe Acrobat and Adobe Reader. Adobe offered me a sneak peek, so I gave it a spin to see how well it’d work for professional Windows users.
Here’s what to expect.
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The ins and outs of Adobe’s Acrobat AI Assistant
Adobe’s Acrobat AI Assistant is an AI chatbot sidebar in Acrobat and Reader. No matter which application you’re using, it will cost you an extra $5 per person per month. And speaking of AI: Adobe now also offers easy AI image generation features right in Adobe Acrobat, too.
As an alternative, it’s worth noting that you can also provide ChatGPT itself with PDF files and ask questions about them directly using that service. If you’re already a big ChatGPT user who pays $20 a month for ChatGPT Plus and you have a workflow that works well with it, Adobe’s Acrobat AI Assistant might not be quite as tempting.
But for people who use Acrobat at work, that extra $5 add-on fee to gain an AI assistant built right into the same application could be an enticing option.
How the Acrobat AI Assistant chatbot works
The Acrobat AI Assistant is easy to use and find: Just open a PDF in Adobe Acrobat or Reader. Then, click the colorful “AI Assistant” button on the toolbar. Adobe’s AI chatbot will open in a sidebar, providing you with a summary of the document and suggesting questions. You can also click a “Generative Summary” button in the All Tools sidebar to immediately get a summary of your document.
Adobe’s AI chatbot is always just one click away.
Chris Hoffman, IDG
It works with PDFs up to 600 pages long, and you can use the “Add files” button to add additional PDFs into the mix. In total, you can provide the Adobe AI Assistant with up to 10 PDF files at a time. Then you can ask questions and get answers based on all the files you provided.
In my experience, the Acrobat AI Assistant works well, by and large. That’s no surprise, since it’s using GPT 4o technology under the hood. It provides answers very similar to what you’d get from ChatGPT — which is exactly what people who want AI integration in a productivity app are looking for.
One thing that really jumped out at me is that the Acrobat AI Assistant gives you the ability to fact check its answers. This is a critical capability with AI, which notoriously has a tendency to spew out inaccurate info at times. The Acrobat AI Assistant provides easily identifiable sources, pointing to specific pages where it found pieces of information.
That means it’s not just a tool that will do all the work for you — it’s a powerful research assistant that can sift through information and let you confirm it’s actually getting things right.
The AI Assistant provides suggested questions, but you can ask anything you like.
Chris Hoffman, IDG
Acrobat AI and Adobe Firefly
Speaking of AI, Adobe Acrobat also has built-in access to Adobe Firefly, Adobe’s genAI image model. You can right-click right in a PDF and select Add Image > Generate Image to open the Adobe Express interface in Acrobat. Then you can quickly generate and insert an image. You can also use this to replace an existing image in a PDF.
Once again, it works well, which is no surprise: Adobe’s Firefly is a capable image generator.
Adobe’s Firefly image generation model is just a few clicks away, too.
Chris Hoffman, IDG
The value of integration
Whether it’s the chatbot that uses the same underlying technology as ChatGPT or the Adobe Firefly-powered image insertion features, one thing is clear: Adobe’s aim here is all about integration. Adobe isn’t delivering any new and unheard-of AI features; rather, it’s bringing all that power directly into a tool you already rely on during your workday.
That’s not a bad thing — in fact, it’s a good one: By integrating AI chatbots and image generation tools into a standard business productivity tool, Adobe makes it easy to access those features and reduces the friction of having to copy-paste text and images between multiple tools just to get things accomplished.
That sort of polished package is especially important for businesses, as Adobe promises to safeguard data privacy and prevent all info from being used to train AI models. Most businesses don’t want their employees providing business data to consumer AI tools, as it’s often unclear whether that data is protected in the same way. In other words, copy-pasting business data into external AI tools doesn’t just make for an inconvenient workflow — it’s potentially dangerous for sensitive business data.
For Acrobat AI Assistant for enterprise customers, Adobe has a detailed document describing how it uses and respects customer data.
Plus, since Adobe’s assistant is also available as an add-on for the Adobe Reader application, organizations can easily roll out the chatbot even to employees who don’t need the full-fledged Acrobat program.
The future of AI in Acrobat
Adobe sees this current assistant as the first step in a long plan to bring useful AI tools into the Acrobat environment. An Adobe representative tells me “the [current] features are just the beginning of Adobe’s vision to leverage generative AI to reimagine the value of documents for Acrobat customers.”
Specifically, Adobe says it plans to enable “AI-powered authoring, editing, and formatting” in Acrobat before long. This includes the ability to have AI generate first drafts, copy-edit, rewrite text, and suggest layout options for documents.
In addition, Adobe has plans to use AI for collaboration in Acrobat: Adobe’s generative AI will analyze feedback and comments, suggest changes, and help deal with conflicting pieces of feedback.
It’s something I expect to see more of — not just in Adobe Acrobat and Reader, but across all productivity apps. As these technologies grow more mature, we’re learning how they’re best used for professional purposes — and they’re increasingly being built right into the business applications we use every day with those same sorts of purposes in mind.
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The Silicon Valley hype cycle follows a familiar pattern: an emerging technology or tech product or service is hinted at, rumored, leaked, reported on, announced, and then shipped.
That’s the cycle for what actually happens. At any point during this cycle, the rumors or leaks might turn out to be wrong. Companies could change their minds, or internal trials might show that they shouldn’t pursue an actual direction.
In other cases, specific ideas, products, or trends do arrive, but fail to capture the world and fizzle out. Products and ideas that everyone thought would become the Next Big Thing now populate the graveyard of failed tech. These include the Apple Newton, 3D television, the Segway, Theranos blood testing technology, Google Wave, WebTV, the Pebble smartwatch, Project Ara, and many more.
In 2024, we gained clarity on several of these tech promises and assumptions.
1. Apple won’t make a car
Rumors about Apple developing a car started circulating in 2015. It partnered with car companies, hired a large number of car specialists, patented car-related patents, and more. But in February 2024, we learned that Apple had dropped its so-called “Project Titan.”
Apple began testing self-driving vehicles on public roads in California after getting a California Department of Motor Vehicles permit in 2017. The company used a fleet of modified Lexus SUVs equipped with sensors to test self-driving technologies. But in September 2024, Apple formally terminated its self-driving vehicle testing permit in California. The project’s 600 or so employees were reassigned internally or laid off.
2. Glasses are The Next Big Thing
While wearables have served as an interesting hobby and object of fascination for tech-obsessed or fitness-obsessed users for decades, it became clear in 2024 that face-top computers, also known as AR glasses, AI glasses, VR glasses, spatial computing glasses, and smart glasses will dominate the world of wearables in the near future, Beyond that they’re also likely to become the only user interface to replace smartphones as the main way people interact with computers and the cloud.
The surprise hit of the year was Ray-Ban Meta glasses. At the beginning of the year, sales were very slow. But thanks to generally positive word-of-mouth recommendations, an estimated 2 million glasses have been sold.
At Meta’s 2024 Connect event, CEO Mark Zuckerberg unveiled Meta Orion, an advanced AR glasses platform running Meta AI with a 70-degree field of view, Micro LED projectors, and waveguides in silicon carbide lenses — all weighing only 98 grams.
XREAL impressed with its One Series, featuring the world’s first cinematic AR glasses with an independent spatial computing chip. Snap enhanced its Spectacles line with gesture control and integrated AI.
Also this year, Google announced Project Astra, which aims to integrate AI assistants into camera-equipped glasses.
Common sense favors glasses, as they enable screens directly in front of the eyes, speakers very close to the ears, cameras that look wherever the head turns, and microphones close to mouths. And glasses are a general form factor already accepted by more than 4 billion people worldwide who wear corrective lenses.
3. Drones are the future of warfare
At the beginning of the year, it appeared drones might actually have some military application, most likely for battlefield surveillance and other limited uses. Now that 2024 has come to an end, it’s clear that drones are by far the most important military platform since the tank.
After Russia began jamming Ukrainian drone control and GPS signals, state-of-the-art drones chose their own targets and navigated using AI, making them autonomous killing machines.
Drones have revolutionized modern warfare by providing cost-effective, precise, and versatile capabilities that significantly alter military strategies and operations. They enhance intelligence gathering and enable highly accurate strikes. Drones have democratized airpower, allowing smaller nations and non-state actors to challenge larger militaries. This has forced larger nation-states (including the United States, China, and Russia) to scramble to develop anti-drone solutions and drone innovations of their own. (China alone is reportedly working on roughly 50 different kinds of military drones.)
In 2024, cyberattackers used AI to greatly increase the sophistication, scale, and speed of cyberattacks, making it clear that the best defense against AI-powered attacks is an AI-powered defense.
AI-based attacks can adapt in real time, evade detection systems, and exploit vulnerabilities at an unprecedented scale. To counter these advanced threats, cybersecurity professionals must leverage AI-powered tools that can analyze vast amounts of data in real-time, detect anomalies, and respond to threats with greater speed and accuracy than is possible without AI tools. This is especially true because of the ongoing skills shortage in cybersecurity.
5. Self-driving cars work
Self-driving cars might not be reliable or safe enough anytime soon to operate on public roads. But developments in 2024 proved that self-driving cars are really happening, especially from Alphabet’s Waymo. That company unveiled the sixth generation of its Waymo Driver autonomous driving system this year and expanded services to the public in Phoenix, Los Angeles, and San Francisco.
This year, we also learned that Waymo’s self-driving cars are far safer than human-driven vehicles. A 2024 study found an 88% reduction in property damage claims and a 92% reduction in bodily injury claims compared to human drivers.
6. Generative AI will be our teachers
Moral panic about AI chatbots and other tools “dumbing people down” is widespread. However, the public generally ignores the use of those same AI technologies to accelerate human learning.
While the company announced the service and ran a very limited beta program in 2023, it opened NotebookLM to US users a year ago and to the world in June 2024. Most importantly, Google added an “Audio Overviews” feature in September and made NotebookLM a real product called NotebookLM Plus for enterprises and paid subscribers.
While NotebookLM is described as a smart note-taking tool, it really excels at consuming highly complex material — scientific papers, lectures, and whole books — and transforming it into explanations at any level.
Rather than reading advanced material, it’s far faster and more engaging to let NotebookLM’s “Audio Overviews” feature create a life-like podcast for you to listen to. It will create a “study guide,” a FAQ, a “briefing guide,” and a timeline, enabling you to quickly look at dense content from multiple angles, perspectives, and levels. You can start by asking the chatbot to explain it to you like you’re a sixth-grader, then a high school senior, then an undergrad, and on up until you’ve mastered the material.
LLM-based AI brings to education: Thanks to tools like NotebookLM, there’s literally no such thing as content too complicated or advanced to understand. We can now learn practically anything very quickly.
The year 2024 was a groundbreaking year for technology, with many big tech questions finally answered once and for all.
The computing industry was founded with mainframes intended for the few. Bringing computers to the masses was the work of generations, such as the trailblazers we honor in this story. Whether they shrank transistors, crafted new programming languages, or connected people online and off, these software developers, hardware designers, and business executives took expensive, inscrutable technologies and made them accessible to all.
As Computerworld looks back at 2024, we celebrate the lives and accomplishments of these fifteen remarkable IT pioneers who passed away this year — but not before leaving their mark.
After earning a bachelor’s degree in electrical engineering, followed by master’s and Ph.D. degrees, Niklaus Wirth began his career in teaching — first at Stanford University, then at his undergraduate alma mater, the Swiss Federal Institute of Technology (ETH), where he remained from 1968 until his retirement in 1999.
When tasked with starting the school’s computer science department, Wirth found the programming languages available at the time too complex — so he created his own. He released Pascal and its source code to the community in 1970 and introduced it to the classroom in 1971.
The result was a success, recalled Wirth: “It allowed the teacher to concentrate more heavily on structures and concepts than features and peculiarities — that is, on principles rather than techniques.” Pascal became an introduction to programming for generations of students — though it was not merely an academic exercise.
“I do not believe in using tools and formalisms in teaching that are inadequate for any practical task,” said Wirth. “[Pascal] represented a sensible compromise between what was desirable and what was effective.”
During his time at ETH, Wirth took two sabbaticals to work at Xerox PARC. There, he encountered the Alto computer, his first time using a personal computer that he didn’t need to timeshare with others. The experience inspired him to return to Switzerland and build his own personal computers and their accompanying software. Languages he developed for these computers included Modula-2 (1979) and Oberon (1988). Ultimately, Wirth was his own best student: “One learns best when inventing,” he said.
John Walker didn’t find his success overnight: the son of a doctor and a nurse, he studied astronomy before switching to electrical engineering; founded the hardware company Marinchip Systems in 1976; and then co-founded Autodesk in 1982. The company’s first product was an eponymous office automation program.
It was AutoCAD that finally gave Autodesk and Walker their fame. Walker didn’t invent computer-assisted design — the term “CAD” was coined in 1959 — but previous CAD software had largely been limited to more powerful mainframe computers; AutoCAD was one of the first implementations to be available to the masses.
Originally developed as Interact CAD, AutoCAD was demoed for CP/M computers at the 1982 Comdex industry trade show, where it was met with wild acclaim. It ushered in a design revolution in architecture, engineering, interior design, manufacturing, and more. AutoCAD is still used and supported today, with the latest version having been released for Windows and macOS in May 2024.
Walker himself was a talented software developer and author who enjoyed writing more than he did managing: shortly after Autodesk went public in 1985, he stepped down as CEO. He moved to Switzerland in 1991 and retired in 1994 at the age of 45.
In retirement, Walker wrote many books, including The Hacker’s Diet: How to Lose Weight and Hair Through Stress and Poor Nutrition (which, “notwithstanding its silly subtitle, is a serious book about how to lose weight,” wrote Walker); and The Autodesk File: Bits of History, Words of Experience, an 889-page PDF that saw its fifth and final revision in 2017.
Walker was 74 when he died from head injuries sustained from a fall at home.
Some inventors have ideas ahead of their time; it takes decades for technology and society to catch up. That’s why it wasn’t until 2000 that Herbert Kroemer received the Nobel Prize in Physics for his work in heterostructures dating back to the 1960s.
Kroemer earned his Ph.D. at the age of 23 before joining a semiconductor research group in the German postal service in 1952. Charged with improving the rate and reliability of transistors (still fairly new at the time, having been invented in 1947), Kroemer proposed improvements that required technology that did not yet exist. Kroemer’s proposals were eventually implemented in what became known as heterostructure transistors.
In 1963, while working at one of Silicon Valley’s first high-tech companies, Varian Associates, Kroemer recommended using heterostructures for lasers as well, enabling them to operate continuously at room temperature. He received the patent for his idea in 1967, which led to the creation of laser diodes — a technology with applications both small (disc players, barcode scanners) and large (satellite communications, fiber optics).
In 1976, after eight years on the faculty at the University of Colorado, Kroemer moved to University of California, Santa Barbara, where he remained until his retirement in 2012.
Bringing people and ideas together and assuring they work well is what good leaders do. And that’s what Daniel Lynch did throughout his career.
After earning a master’s degree in mathematics, Lynch worked in the United States Air Force, where he learned to program. That skill set led him to positions at Lockheed Martin and then Stanford Research Institute, where he encountered the ARPANET. The precursor to the internet inspired his passion for computer networking, and he helped replace the ARPANET’s NCP protocol with TCP/IP, offering broader compatibility and networking.
Nonetheless, early internet developers proliferated a variety of incompatible applications and protocols. To get them all talking to each other, Lynch founded Interop, an annual conference that launched in 1986 with internet pioneer Vint Cerf as the keynote speaker. The show was an instant success, providing a much-needed space for direct communication among industry peers.
One of the early draws of Interop was the InteropNet, a local-area network (LAN) consisting of 120 miles of wires connecting 7,000 machines. With each of the show’s vendors being part of the InteropNet, it was an opportunity to test how hardware and software from different manufacturers would or could talk to each other. Interop also published 117 issues of a monthly technical journal, ConneXions (1987–1996).
Interop was sold to Ziff-Davis in 1991 and merged with their Networld event in 1994; the conference became known as Networld+Interop until 2005, when it again adopted the name Interop. The show hit its peak in 2001 with 61,000 attendees.
In 1994 — one year before he left Interop, and four years before PayPal was founded — Lynch co-founded CyberCash, an online payment service. CyberCash filed for bankruptcy in 2001 and was acquired by VeriSign — then, in 2005, by PayPal.
Lynch was inducted into the Internet Hall of Fame in 2019. He died at 82 from kidney failure.
Entering college on a French horn music scholarship, Robert Dennard earned his bachelor’s, master’s, and Ph.D. degrees in electrical engineering. He then joined IBM as a researcher in 1954.
At that time, storing a single bit of information in memory required six transistors — a relatively expensive and limiting technique. In 1966, Dennard delivered dramatic improvements in speed and capacity when he invented the one-transistor memory cell. This design became the basis for dynamic RAM, or DRAM, which is used in practically all computing devices to this day.
Dennard also worked on metal-oxide-semiconductor field-effect transistors (MOSFETs). In a 1974 paper he co-authored, Dennard described how transistors could become smaller (in accordance with Moore’s Law) while retaining the same energy consumption — a principle that became known as Dennard scaling.
Dennard’s innovations earned him the United States’ National Medal of Technology and Innovation in 1988 and the Kyoto Prize in Advanced Technology in 2013. Yet Dennard remained humble, saying, “I’m a very ordinary person, with a very ordinary background and upbringing… It’s not enough to just think creatively. Once you’ve posed the question, you’ve got to answer the question.”
Dennard stayed at IBM until his retirement in 2014. He died at 91 from a bacterial infection.
C. Gordon Bell: VAX visionary
August 19, 1934 – May 17, 2024
C. Gordon Bell
Queensland University of Technology
In 1958, after returning to the USA from a Fulbright scholarship teaching computer design in Australia, Chester Gordon Bell enrolled in a Ph.D. program at his undergraduate alma mater, MIT. But Bell was lured by Digital Equipment Corporation to drop out of school in 1960 and become DEC’s second-ever engineer. There, he contributed to the architecture of the PDP-1, PDP-5, and PDP-11 minicomputers and was the principal architect of the PDP-4 and PDP-6. The PDP-1 was DEC’s first computer, and although only about fifty were manufactured, it paved the way for the commercial success of later models.
After a six-year hiatus to teach at Carnegie Mellon University, Bell returned to DEC in 1972 as vice president of engineering. During this stint, Bell co-architected and oversaw the development of the VAX series of “superminicomputers,” as DEC referred to them. Along with the PDP line, the VAX computers were so successful, they led DEC to become the industry’s second biggest computer manufacturer.
In 1983, Bell had a heart attack, which he blamed on the stress of working for DEC’s often overbearing co-founder, Ken Olsen. Bell retired from DEC — but his career stretched on for decades more. He went on to be an assistant director at the National Science Foundation; vice president of research and development at Ardent Computer; and principal researcher at Microsoft, where he championed lifelogging — recording and storing every aspect of one’s life digitally.
While working at IBM on the Advanced Computing Systems project in the 1960s, Lynn Conway developed dynamic instruction scheduling (DIS), a computing architecture technique that enabled computers to perform multiple operations simultaneously, paving the way for the first superscalar computer.
Conway’s reward: she was fired from IBM and all record of her work expunged — all because she’d come out to her employer as being transgender. With her career erased, Conway underwent gender-affirming surgery and began a new career under a new name.
Despite the professional setback, Conway continued building a legacy of profound innovations. In 1973, while working at Xerox PARC with Carver Mead and Bert Sutherland, she co-developed very large-scale integration (VLSI), enabling microchips to hold millions of circuits — kicking off a revolution in computer architecture and design. She returned to MIT, a school she’d previously dropped out of in the 1950s after a physician threatened her with institutionalization, to teach the university’s first VLSI design course.
Conway then worked at DARPA before joining the faculty of the University of Michigan, where she remained for 13 years until her retirement in 1998. She did not come out about her work at IBM until 2000, after which she became an outspoken advocate for transgender rights. Conway was heartened by the changing landscape compared to when she grew up, saying: “Parents who have transgender children are discovering that if they… let that person blossom into who they need to be, they often see just remarkable flourishing of a life force.”
When Xerox PARC developed the Alto computer in 1973, it debuted a new paradigm: the graphical user interface (GUI), an abstraction between the user and the computer’s underlying data. To develop GUI programs, developers also needed a new model to work with.
University of Oslo computer science professor Trygve Reenskaug was visiting PARC in 1979 when he came up with the solution: the model-view-controller (MVC) pattern. Originally designed in Smalltalk, an object-oriented language that was developed at PARC from 1972 to 1980, MVC eventually became popular for developing web applications, including in Ruby on Rails.
MVC wasn’t Reenskaug’s only innovation: in 1963, he developed an early CAD program, Autokon, which was widely used in maritime and offshore industries. And in 1986, he founded software company Taskon, where he developed the software package OOram (Object-Oriented role analysis and modeling). OOram later evolved into data, content, and interaction (DCI), a software development model that continues to be used to this day, such as in Tinder’s mobile app.
Reenskaug remained humble about his contributions, writing, “I have sometimes been given more credit than is my due.” He cited teammates Alan Kay, Jim Althoff, Per Wold, and Odd Arild Lehne, among others, who carried the baton before and after him.
In 1979, while earning his master’s degree in computer science at Brigham Young University, Bruce Bastian partnered with his professor, Alan Ashton, to co-found Satellite Software International. Their flagship product was word processing software that they had co-developed for the city of Orem, Utah. That program later became the new name of their company: WordPerfect Corporation.
The WordPerfect software debuted several innovations, including function-key shortcuts, numbering of lines in legal documents, and a scripting capability. It went toe-to-toe with Microsoft Word, trouncing it in the MS-DOS era but proving slow to catch up in Windows, where Microsoft bundled Word in its Office suite. But over the years, versions of WordPerfect also proliferated for Atari, Amiga, Unix, Linux, Macintosh, and iOS devices.
WordPerfect was acquired by Novell in 1994 and by Corel, now Alludo, in 1996. Only the Windows version is still supported, having been most recently updated in 2021; it remains popular, especially among lawyers.
Bastian left the Mormon church in the 1980s when he came out as gay. He became a staunch advocate for LGBTQIA+ rights, sitting on the board of the nonprofit Human Rights Campaign and donating $1 million to defeat California’s Proposition 8 to outlaw same-sex marriage in 2008. His own nonprofit, the B.W. Bastian Foundation, continues to support organizations that further human rights and the LGBTQIA+ community.
“I’m doing this for the kid in Idaho, growing up on a farm. I don’t want him to go through the s— I went through,” Bastian told the Salt Lake Tribune.
Bastian died at 76 from complications associated with pulmonary fibrosis.
Born in Zhovkva, Ukraine (then part of Poland), Romankiw emigrated to Canada, where he attained citizenship and earned his bachelor’s degree in chemical engineering. After earning a master’s and Ph.D. in metallurgy and materials in 1962 from MIT, he joined IBM.
At that time, IBM’s mainframes relied on drum storage for memory, which was slow, heavy, expensive, and limited to a few hundred kilobytes. In the 1970s, Romankiw partnered with co-worker David Thompson to invent magnetic thin film storage heads. The innovation spanned almost a dozen patents that reduced the size and increased the density of data storage devices. Any modern device that uses magnetic-head hard drives (as opposed to solid-state drives) still employs Romankiw’s innovations. His work earned him a place in the National Inventors Hall of Fame in 2012.
Romankiw spent his entire career at IBM, earning the rank of IBM Fellow in 1986. He also became a Fellow of the Electrochemical Society in 1990. Among Romankiw’s other developments and 65 patents were inductive power converters and inductors for high-efficiency solar cells.
When Larry Page and Sergey Brin founded Google in 1998, they needed office space. Management consultant Susan Wojcicki provided her garage — and, over the years, so much more.
Hired as Google employee #16, Wojcicki went on to play several defining roles in the company: she was Google’s first marketing manager in 1999; she product-managed the launch of Google Image Search in 2001; she was AdSense’s first product manager in 2003; and, while heading the nascent Google Video division, she initiated and managed Google’s acquisition of competitor YouTube in 2006.
In 2014, Wojcicki was appointed CEO of YouTube. Over the next nine years, she oversaw the service’s expansion into multiple countries, languages, and brands, including YouTube Premium, TV, Shorts, Music, and Gaming. The platform’s annual advertising revenue now exceeds $50 billion.
Throughout her career, Wojcicki’s work embodied the early days of Google, which she defined as “incredible product and technology innovation, huge opportunities, and a healthy disregard for the impossible.” She stepped down as YouTube CEO in February 2023, remaining in an advisory role at parent company Alphabet. She passed away 18 months later at age 56 from lung cancer.
Roy L. Clay Sr.: Godfather of Silicon Valley
August 22, 1929 – September 22, 2024
Roy L. Clay Sr.
Palo Alto Historical Association
Roy Clay was one of nine children raised in a household without electricity or a toilet. He nonetheless grew up to become the one of the first Black Americans to graduate from St. Louis University, earning his degree in mathematics.
After being denied a job interview at McDonnell Aircraft Manufacturing on account of his skin color, Clay persisted in applying until he finally got a job. He worked at McDonnell as a computer programmer for two years, then joined Lawrence Livermore National Laboratory, where he wrote software to monitor an atomic explosion’s radiation diffusion. The reputation he developed there as a talented software developer landed him a job at Hewlett-Packard.
At HP, Clay wrote software for and led the development of the company’s first minicomputer, the 2116A, released in 1966. The computer and its immediate successors sold exceptionally well for decades, helping cement HP’s leadership in the early computer industry. Rising through the ranks at HP, Clay helped expand its talent pool by hiring engineers from historically Black colleges and universities (HBCUs).
Clay left HP in 1971 to start a consulting firm that advised the likes of Kleiner Perkins Caufield & Byers, a leading venture capital firm that helped shape Silicon Valley. In 1977, he formed his own company, ROD-L Electronics, a manufacturer of electrical safety test equipment. ROD-L hired a diverse workforce and offered employees a flex-time schedule as well as full tuition reimbursement. Said Clay, “If you’re not bothering to learn more, then you’re becoming unproductive.”
Clay was a pioneer not just in IT, but in politics: he was the first Black council member for the city of Palo Alto, California (1973–1979) and was elected to the position of city vice mayor (1976–1977).
As a trailblazer who worked tirelessly to diversify the tech industry, he earned the nickname “Godfather of Silicon Valley” — an honorific he adopted for his 2022 self-published memoir, Unstoppable: The Unlikely Story of a Silicon Valley Godfather.
Ward Christensen spent his entire 44-year career as a systems engineer at IBM — but it was his hobbies that earned him a place in history.
In 1977, when Christensen needed to convert a CP/M floppy disk to an audio cassette, he developed a transfer protocol consisting of 128-byte blocks, the sector size used by CP/M floppies. The protocol proved so versatile and reliable for a variety of platforms that it evolved into XMODEM, which became a standard for transferring data files across dial-up modem connections, especially at slower speeds such as 300 baud.
Christensen’s work on XMODEM earned him a sponsorship from the White Sands Missile Range to dial into the ARPANET. But he was frustrated by the organization’s design-by-committee approach, where ideas languished. When Chicago’s Great Blizzard of 1978 left Christensen and his fellow computing enthusiasts stranded in their homes, Christensen called his friend Randy Suess to develop a way for their local hobby computer club to meet virtually. The two collaborated, with Suess providing the hardware and Christensen the software. Within two weeks, the Computerized Bulletin Board System (CBBS) was up and running.
CBBS became the first of tens of thousands of dial-up BBSes that proliferated over the next twenty years. BBSes formed some of the first online communities and became important shareware distribution nodes for early game companies. The groundbreaking innovation earned Christensen multiple awards and recognition, including a 1993 Pioneer Award from the Electronic Frontier Foundation.
Christensen retired from IBM in 2012, after which he remained active in Build-a-Blinkie, a nonprofit that teaches basic computer hardware skills. “I [can] think of no finer testimony to the soul behind this pioneer than the fact that up to the end of his life, he was teaching very young children how to solder together electronics to get them interested in science and engineering,” said Jason Scott, creator of BBS: The Documentary.
Christensen died at home from a heart attack at the age of 78.
After earning his Ph.D., Thomas Kurtz joined Dartmouth College in 1956 as a mathematics professor and the director of the university’s computing center, which consisted of a single computer. Kurtz and colleague John Kemeny worked around this hardware limitation by developing the Dartmouth Time-Sharing System (DTSS), which operated from 1964 to 1999.
Having solved the problem of the computer’s accessibility, Kurtz and Kemeny set out to improve its usability for students. Existing programming languages such as FORTRAN and COBOL could be esoteric, so the pair developed an alternative: Beginners’ All-purpose Symbolic Instruction Code, or BASIC. The school described the new language as “a simple combination of ordinary English and algebra, which can be mastered by the novice in a very few hours… There is enough power in the language BASIC to solve the most complicated computer problems.”
As a small, portable, easy-to-use language, BASIC proliferated, with variations for almost all platforms, becoming the introduction to software development for generations of computer users. It also launched countless careers and institutions: Microsoft BASIC was one of the first products from Microsoft when it was founded in 1975; the company later developed Applesoft BASIC to help launch Apple Computer’s Apple II personal computer. A young Richard Garriott used Applesoft to write the first Ultima computer role-playing game.
Kurtz retired from teaching in 1993. He received the IEEE’s Computer Pioneer Award in 1991 and was named an ACM Fellow in 1994. In 2023, he was inducted as a Computer History Museum Fellow, with Microsoft co-founder Bill Gates presenting the award. Dartmouth College produced a documentary about BASIC for the language’s 50th anniversary.
In 1959, the University of Illinois at Urbana-Champaign’s Control Systems Laboratory set out to develop a computerized learning system. They hired Don Bitzer, who’d just earned his bachelor’s, master’s, and Ph.D. degrees in electrical engineering from the school.
Bitzer accomplished what a committee could not, and the result was Program Logic for Automatic Teaching Operations, or PLATO. The system was jam-packed with content, including tens of thousands of hours of course materials, Star Trek-inspired games, and a message board that constituted an early online community. The hardware, initially based on the ILLIAC I computer, was equally groundbreaking: PLATO was one of the first computers to combine a touchscreen with graphics, and it was an early example of timesharing — an innovation University of Illinois might’ve earned a patent for, had the paperwork not been misfiled.
In 1964, the PLATO IV model debuted another innovation: the flat-panel plasma display. This alternative to traditional cathode-ray tube (CRT) displays, invented by Bitzer, H. Gene Slottow, and Robert Willson, rippled far beyond academic computers: decades later, it became the basis for flatscreen, high-definition televisions, used in computers and entertainment worldwide. For this work, Bitzer received a 2002 Technology & Engineering Emmy Award.
“He was a rare systems-level individual who could easily move between hardware and software, and wrangled both sets of people, all while evangelizing the entire PLATO platform to any individual or organization who would listen,” said Thom Cherryhomes, creator of IRATA.ONLINE, a modern online community based on the PLATO system.
More and more, there are Android tips — and then there are Pixel tips.
Owning a Google Pixel phone has become a ticket of sorts to a uniquely top-tier type of Android experience. With Google’s pure vision for the way the operating system itself should work (and none of the experience-harming and often even privacy-compromising layers other device-makers love to lard into the software) — not to mention all the extra bits of exceptionally helpful Googley goodness that are available only in the Pixel environment — the Google Pixel increasingly represents Android at its best. And as anyone who’s spent any amount of time living with a Pixel can tell you, nothing else comes close to comparing.
That’s why I wanted to put together a special series of Pixel-specific tips to complement my collections of more general-interest Android tips and Google Android app tricks from 2024. Increasingly, some of the most interesting and beneficial bits of Googley intelligence are relevant only to those of us who are actively palming Pixels. And if you’re lucky enough to be part of that group, you deserve to have the best Pixel experience possible.
So here, without further ado, are the most memorable Google Pixel tips from Android Intelligence over the past year. Read ’em, remember ’em, and then do yourself a favor and come check out my free (and freshly updated!) Pixel Academy e-course to treat yourself to an entire treasure trove of advanced Pixel knowledge.
Google’s latest Pixel phones have plenty of high-profile features, but a tiny-seeming detail most people aren’t even mentioning might be the most meaningful addition of all.
If you’re using Chrome on your computer in addition to your Pixel, this easy add-on will bring a big boost to your browser-based productivity in the desktop domain.
Hey, thanks for making the most of your precious Pixel with me over the past 12 months. Stay tuned for even more Pixel pondering in 2025!
And in the meantime, don’t let yourself miss an ounce of Pixel magic. Sign up for my free Pixel Academy e-courseto discover tons more hidden features and time-savers for your favorite Pixel phone — on demand and anytime you want.
From the editors of Computerworld, this enterprise buyer’s guide helps IT staff understand what the various videoconferencing options can do for their organizations and how to choose the right solution.
This was an important year for Microsoft: it added approximately a half-trillion dollars to its market valuation and cemented its lead as the world’s leading generative AI (genAI) company. But 2024 has also been a transitional one for the company, as the US government increasingly turns its focus on reining in Big Tech.
As always, Microsoft was in and out of the news throughout the year (sometimes for good, sometimes not). These are the five most important hits and misses the company faced.
Microsoft goes all in on Copilot for Microsoft 365
Microsoft became more than a $3 trillion company this year, thanks not to Windows or the cloud – its valuation soared because it’s now an all-out genAI company. This past year, it completed the integration of its core genAI product Copilot into Microsoft 365 (for additional user subscription fees, of course). A rollout that began in late 2023 to larger enterprises continued in early January, when Microsoft released versions for businesses of all sizes and for individuals.
The results were mixed. I found the technology useful for creating first drafts in Word and PowerPoint and a potential big time-saver, although the quality of its writing often left something to be desired. I also found it Copilot had a tendency to “hallucinate” – that is, make things up – meaning its output needed to be double-checked. While adept at summarizing conversation threads in Outlook, it wasn’t particularly useful in Excel.
Presumably, Copilot’s quality will improve, because so much money is at stake. Think of it this way: at the start of 2024, Microsoft had 400 million subscribers to Microsoft 365. If only 10% of those users subscribe to Copilot, Microsoft could rake in an additional $12 billion a year in revenue.
Though Microsoft hasn’t released information about the total number of Copilot for Microsoft 365 subscribers, it’s clear it could become one of the company’s biggest cash cows and portends financial good times to come.
Blistering security criticism burns Microsoft again
A blistering 29-page DHS report detailed the company’s security failures, and pointed to “the cascade of Microsoft’s avoidable errors that allowed this intrusion to succeed.” The report said Microsoft’s security infrastructure is so weak that it failed “to detect the compromise of its cryptographic crown jewels on its own, relying instead on a customer to reach out to identify anomalies the customer had observed.”
The report’s conclusion: Microsoft’s security is “inadequate and requires an overhaul.”
Microsoft promised it would change. But we’ve been through this before, and the government hasn’t done anything about it in the past. I don’t expect this time to be different.
The first wave of Copilot+ PCs were underwhelming and overpriced. Although they had AI coprocessors onboard, it’s not clear why, because Copilot+ PCs were launched without what the company claimed was the best reason for buying them – the Recall feature that was supposed to let you find any file, email, or web site you visited in a snap. That feature was so insecure that Microsoft pulled it before Copilot+ PCs were released.
Jeff Pollard, vice president and principal analyst at Forrester, told Computerworld, “I think a built-in keylogger and screen-shotter that perfectly captures everything you do on the machine within a certain time frame is a tremendous privacy nightmare for users.” He’s right. Since then, though, Microsoft has reworked the feature, and has begun offering a public preview of it.
Microsoft is right that PCs with AI coprocessors are better suited for then rapidly advancing technology than PCs without them. But Copilot+ PCs aren’t those machines. One day, every PC shipped will likely have onboard AI coprocessor. But we’re not there yet.
The Feds target Microsoft for antitrust violations
It’s not clear yet whether the FTC will eventually prosecute Microsoft, and whether any action against the company would be allowed to proceed once Donald Trump takes over as president in January. (See below for more about Trump and Microsoft.) But if the prosecution does move forward, it could be as problematic for the company as the Department of Justice’s Windows antitrust suit in 1998 that sent the company into a 15-year tailspin.
Trump wins the presidential election
The biggest wildcard for Microsoft came late in the year with Trump’s election, which has potential long-range consequences for its AI plans, as well as the cloud, Teams, and more. Trump could squash antitrust actions against Microsoft — or double-down on them. He could award billions of dollars in government contracts to the company — or rescind them. He could use the power of the bully pulpit to badmouth Microsoft — or praise it.
There’s no way to know what the president-elect might do; Trump himself often doesn’t seem to know. With him, everything is personal. Stroke his ego and good things happen. Criticize him and he’ll loose the power of the government against you.
Since his election, most of Big Tech has been busy doing the former. Meta, AI and OpenAI’s CEO Sam Altman have all given $1 million donations for his inauguration. Google CEO Sundar Pichai, Google founder Sergey Brin and Apple honcho Tim Cook have had dinners with him. Jeff Bezos has plans to do so soon, and also killed a Washington Postendorsement of Vice President Kamala Harris in the run-up to the election.
So far, Microsoft CEO Satya Nadella has kept Trump at arm’s length. All the better for him, and for Microsoft’s culture and values. Doing that has been one of the best things he’s done all year. We’ll have to see whether there will be consequences for it in 2025, or whether Nadella gives in.
This was an important year for Microsoft: it added approximately a half-trillion dollars to its market valuation and cemented its lead as the world’s leading generative AI (genAI) company. But 2024 has also been a transitional one for the company, as the US government increasingly turns its focus on reining in Big Tech.
As always, Microsoft was in and out of the news throughout the year (sometimes for good, sometimes not). These are the five most important hits and misses the company faced.
Microsoft goes all in on Copilot for Microsoft 365
Microsoft became more than a $3 trillion company this year, thanks not to Windows or the cloud – its valuation soared because it’s now an all-out genAI company. This past year, it completed the integration of its core genAI product Copilot into Microsoft 365 (for additional user subscription fees, of course). A rollout that began in late 2023 to larger enterprises continued in early January, when Microsoft released versions for businesses of all sizes and for individuals.
The results were mixed. I found the technology useful for creating first drafts in Word and PowerPoint and a potential big time-saver, although the quality of its writing often left something to be desired. I also found it Copilot had a tendency to “hallucinate” – that is, make things up – meaning its output needed to be double-checked. While adept at summarizing conversation threads in Outlook, it wasn’t particularly useful in Excel.
Presumably, Copilot’s quality will improve, because so much money is at stake. Think of it this way: at the start of 2024, Microsoft had 400 million subscribers to Microsoft 365. If only 10% of those users subscribe to Copilot, Microsoft could rake in an additional $12 billion a year in revenue.
Though Microsoft hasn’t released information about the total number of Copilot for Microsoft 365 subscribers, it’s clear it could become one of the company’s biggest cash cows and portends financial good times to come.
Blistering security criticism burns Microsoft again
A blistering 29-page DHS report detailed the company’s security failures, and pointed to “the cascade of Microsoft’s avoidable errors that allowed this intrusion to succeed.” The report said Microsoft’s security infrastructure is so weak that it failed “to detect the compromise of its cryptographic crown jewels on its own, relying instead on a customer to reach out to identify anomalies the customer had observed.”
The report’s conclusion: Microsoft’s security is “inadequate and requires an overhaul.”
Microsoft promised it would change. But we’ve been through this before, and the government hasn’t done anything about it in the past. I don’t expect this time to be different.
The first wave of Copilot+ PCs were underwhelming and overpriced. Although they had AI coprocessors onboard, it’s not clear why, because Copilot+ PCs were launched without what the company claimed was the best reason for buying them – the Recall feature that was supposed to let you find any file, email, or web site you visited in a snap. That feature was so insecure that Microsoft pulled it before Copilot+ PCs were released.
Jeff Pollard, vice president and principal analyst at Forrester, told Computerworld, “I think a built-in keylogger and screen-shotter that perfectly captures everything you do on the machine within a certain time frame is a tremendous privacy nightmare for users.” He’s right. Since then, though, Microsoft has reworked the feature, and has begun offering a public preview of it.
Microsoft is right that PCs with AI coprocessors are better suited for then rapidly advancing technology than PCs without them. But Copilot+ PCs aren’t those machines. One day, every PC shipped will likely have onboard AI coprocessor. But we’re not there yet.
The Feds target Microsoft for antitrust violations
It’s not clear yet whether the FTC will eventually prosecute Microsoft, and whether any action against the company would be allowed to proceed once Donald Trump takes over as president in January. (See below for more about Trump and Microsoft.) But if the prosecution does move forward, it could be as problematic for the company as the Department of Justice’s Windows antitrust suit in 1998 that sent the company into a 15-year tailspin.
Trump wins the presidential election
The biggest wildcard for Microsoft came late in the year with Trump’s election, which has potential long-range consequences for its AI plans, as well as the cloud, Teams, and more. Trump could squash antitrust actions against Microsoft — or double-down on them. He could award billions of dollars in government contracts to the company — or rescind them. He could use the power of the bully pulpit to badmouth Microsoft — or praise it.
There’s no way to know what the president-elect might do; Trump himself often doesn’t seem to know. With him, everything is personal. Stroke his ego and good things happen. Criticize him and he’ll loose the power of the government against you.
Since his election, most of Big Tech has been busy doing the former. Meta, AI and OpenAI’s CEO Sam Altman have all given $1 million donations for his inauguration. Google CEO Sundar Pichai, Google founder Sergey Brin and Apple honcho Tim Cook have had dinners with him. Jeff Bezos has plans to do so soon, and also killed a Washington Postendorsement of Vice President Kamala Harris in the run-up to the election.
So far, Microsoft CEO Satya Nadella has kept Trump at arm’s length. All the better for him, and for Microsoft’s culture and values. Doing that has been one of the best things he’s done all year. We’ll have to see whether there will be consequences for it in 2025, or whether Nadella gives in.
The end of the year means it’s time to reflect on what’s really important in life: friends, family — and Windows PC tips.
That may sound silly, but I’ve always believed it’s true. Useful tech tips and solutions help people get work done and accomplish tasks quickly so they can get back to what’s actually important in their lives.
I’ve shared a lot of PC tips over the last year. It’s easy for some of that to get lost in the hustle and bustle. So, as we wrap up 2024, it’s a good time to look back at the best advice of the year — especially useful Windows suggestions that can take your computing to the next level, whether you’re being productive on the job or just tweaking your personal PC at home.
We all have phones, and we all need to transfer files back and forth — even if it’s just a few quick photos now and then. Here are lots of easy ways to get that done, with something for practically every type of workflow.
Keyboard shortcuts are an essential tool to take your PC productivity up a notch. This list is a great place to get started — you’ll almost certainly learn something new!
As PC users, we tend to wrangle with browser tabs all day. These ideas will make you even more efficient in your web browser of choice, whether that’s Google Chrome, Microsoft Edge, Mozilla Firefox, Brave, or anything else.
Dark mode has come a long way on Windows in the last few years, but it still has a way to go. If you’re a dark mode fan, this advice will make your dark mode experience much better on Windows.
Does Windows Update restart your PC when you least expect it? If you’d like more control, there’s a lot you can do to take much more control of Update so it will work on your schedule.
Microsoft’s Cortana voice assistant is long gone, but Windows still has a suite of powerful voice-powered features. You can use your voice to type and even to navigate the desktop and apps — no third-party software necessary!
Did you know you can trim a video file on Windows in a few clicks, cutting just the portion you want? It’s possible with a quick tool buried in Windows — no big Clipchamp video editor necessary.
If you haven’t set up the Phone Link app yet, you should! And if you have set it up, it’s worth a deeper look. This useful app included with Windows is packed with features for both Android phones and iPhones — although it’s more powerful with an Android phone.
Windows PC tips: #12—14: Excellent apps to install
I’m a big fan of Microsoft’s free and frequently updated PowerToys package for Windows PCs. It’s packed with especially useful utilities you can install in a few clicks. Here’s a tour of many of the most useful ones.
Microsoft’s new Workspaces PowerToy is a particularly useful and customizable app launcher that could transform many workflows. It might just be the best way to launch and arrange your apps after powering on your PC and signing in.
Microsoft axed Android app support in Windows 11. But don’t let that stop you: If you want to run Android apps on a Windows 11 PC, there are still some great alternatives.
As always, I hope you find some especially helpful PC tips and tricks. And I’ll see you in 2025 for even more Windows wizardry.
Why wait? Uncover even more useful Windows tips and tricks with my free Windows Intelligence newsletter — three new things to try every Friday and a free Windows Field Guide as soon as you sign up.
The US has intensified its campaign to counter China’s ambitions in technology leadership, with the Biden administration initiating a high-stakes investigation into China’s expanding dominance in legacy semiconductor manufacturing.
The US Trade Representative (USTR) is probing whether China’s practices — backed by extensive state support — constitute unfair competition, endangering American industries and national security.
For more than two years, I’ve been working with WinGet daily to monitor and maintain the apps on my Windows 10 and 11 PCs. For those not already in the know, WinGet is the built-in, command-line interface to Microsoft’s Windows Package Manager service. It works in both PowerShell and Command Prompt with equal facility.
WinGet is designed to enable users to “discover, install, upgrade, remove and configure applications on Windows 10 and 11 computers,” according to Microsoft Learn. In my experience, WinGet is helpful for checking and updating most applications that run on Windows.
Please note: WinGet is included with Windows 10 version 1709 and later, and all versions of Windows 11 as the App Installer. If you’re running an earlier version of Windows 10, visit the WinGet home page at GitHub. There, click the Latest button under “Releases” at right, and download the item named “Microsoft.DesktopAppInstaller…msixbundle” (the missing characters identify Microsoft Store apps). Double-click on this item to install it.
(Don’t worry: if you do this on a newer Windows version, it will inform you, “The App Installer is already installed.”)
Exploring a PC using WinGet
Using WinGet starts with opening an administrative command line session. Press the Windows key + X, then pick Terminal (Admin) or PowerShell (Admin) from the pop-up menu. (I use PowerShell and will use it for examples throughout this story.) Given that WinGet runs in PowerShell, it uses straightforward PowerShell syntax to provide information or perform actions.
WinGet tells you about itself if you enter the command:
winget --info
(Although I’ve followed Microsoft’s lead in labeling this command “WinGet,” the command line doesn’t care about capitalization.)
As you can see in Figure 1, the output from this command shows the running version of Windows Package Manager, along with the OS Build number, system architecture, Microsoft.DesktopAppInstaller version, and symbol values for WinGet directories, links, and Admin Settings.
Figure 1: Output from WinGet’s info command tells you about the system, plus WinGet-related software and settings.
Ed Tittel / IDG
This information can be helpful, but it’s not terribly interesting, nor have I found it super-useful in day-to-day WinGet use and troubleshooting.
Things get more interesting with WinGet’s two information display subcommands: list and show. The list subcommand shows what’s currently installed on the target PC, while the show subcommand searches an online database of available packages to show you information about matching search hits.
With no qualifiers or queries, winget list shows a list of every item installed on your PC (177 items on an up-to-date Windows 11 production PC; 339 items on a heavily used production Windows 10 PC). All standard executables and Microsoft Store apps are included in this count.
Winget show won’t do anything unless you provide it with a search string. It’s normally used to search for specific packages, or to see if they exist. Try it with search strings such as windows, power, powershell and so forth. It’s soon obvious that this is a more focused tool. I use it primarily when WinGet tells me a package needs an upgrade. It helps me find complete IDs, version numbers, and publisher, and tells me where it came from. (That usually means WinGet’s package repository or the Microsoft Store.)
The winget search command can be more helpful than show if you’re looking for something specific. It lists all items that include the search string. Thus, if you use the same strings recommended in the preceding paragraph, you’ll get more — and more interesting — results.
Figure 2 shows the output for winget search PowerShell as an illustration. (It shows items with PowerShell in their names, IDs, and tags, so it’s more inclusive.)
Figure 2: Matching on ‘PowerShell’ is especially useful for tagged items, particularly Windows Terminal and related applications.
Ed Tittel / IDG
WinGet’s star subcommand: upgrade
My favorite among the WinGet subcommands is the upgrade item. It offers insight into available upgrades and offers various ways to perform upgrades on a Windows PC. Indeed, three variants of winget upgrade are likely to be both useful and informative:
winget upgrade
winget upgrade --all
winget upgrade --all --include-unknown
By itself, winget upgrade (no additional arguments or modifiers) simply tells you if newer versions of installed packages are available. Figure 3 shows an example of this command from one of my production level test PCs, with some items in need of update. Notice that the Version column identifies the version that’s currently installed. The Available column identifies the corresponding new (updated) version one could apply in its stead, if desired.
Figure 3: Seven updates are available for the target PC, as shown.
Ed Tittel / IDG
The next command, winget upgrade --all, tells WinGet to update all items from the upgrade list for which a version number is known. In Figure 3, all items have values in the Version column. Note further that all packages shown come from the default WinGet package repository (named winget in Figure 3).
The third command, winget upgrade --all --include-unknown, tells WinGet to update all items even if the version column is blank. In general, this command is more useful because it involves less additional work. Thus, I use it as my go-to for all winget upgrade commands, just to make sure I cover everything.
Figure 4 shows results after running that catch-all command on the target PC. (I’ll have more to say about this figure later.)
Figure 4: On this production PC, WinGet finds and installs four upgrades, but leaves the fifth alone.
Ed Tittel / IDG
Note that you’ll sometimes see installer windows and even PowerShell or Command Prompt sessions open and close as WinGet goes through the necessary motions involved in performing those updates. Note further: when updating web browsers — Edge, Chrome, or Firefox, for example — if the browser is running when you run WinGet, you must relaunch that browser manually before the update fully completes. If it’s closed, it completes on its own. (WinGet always applies an abundance of caution when it encounters running processes.)
Running winget upgrade again after performing all updates shows nothing left to do. In Figure 5, the message “No installed package found matching input criteria” translates into “Nothing to upgrade.”
Figure 5: “No installed package found matching input criteria” means “Nothing to upgrade.”
Ed Tittel / IDG
About pinned applications (and other experimental WinGet features)
If you look back at Figure 4, you’ll see the sentence “The following packages have an upgrade available, but require explicit targeting” fairly near the top, with Discord listed below. What does that mean, and why does this happen? Some application developers, including Discord, use advanced WinGet features — pinning in this case (look back at the final line of Figure 4) — to prevent unwanted changes to the Discord app. It usually updates inside the app so this approach (mostly) prevents WinGet from getting involved.
On the other hand, you can always use WinGet to uninstall an app, and then use WinGet one more time to reinstall. For Discord, that command sequence looks like this:
winget uninstall Discord.Discord
winget install Discord.Discord
(Note at the head of Figure 4, the ID value for Discord is Discord.Discord, so that’s how we specify these commands.)
The first command removes (the old version of) Discord; the second command installs (the new version of) Discord. It’s what I call a remove-replace operation, and it works pretty well for general WinGet troubleshooting, too. I’ve also used it recently for Zoom Workplace, various Teams versions, and other occasional vexations.
For the record, the pin command is a relatively new subcommand for WinGet. It first appeared in general release in July 2024. According to Microsoft Learn, “the winget pin command allows you to limit the Windows Package Manager from upgrading a package to specific ranges of versions, or it can prevent it from upgrading a package altogether.”
Another special qualifier, namely --include-pinned, lets you override this restriction. But because Discord is the only item in my stable of apps that uses this restriction, it’s not worth adding to my go-to command string.
When the upgrade command fails or falls short
Sometimes, WinGet updates don’t clear the items that appear when you enter the winget upgrade command by itself. That means something remains on your PC that WinGet couldn’t handle. Through experience, I’ve observed the following possibilities, each of which has its own potential solution:
Multiple copies of the same app or application are resident. If you have multiple installations of the same program, only one is likely to be current and up to date. Unless you require older versions, the simplest fix is to uninstall them so only the current, updated version remains present.
I’ve seen this happen with PowerShell, for example, where some of my PCs retained version 7.2.5 even when 7.4.5 or 7.4.6 (the current version as I write this) was also present. Using Programs and Features (or some equivalent third-party tool like Revo Uninstaller Free), you can find and uninstall out-of-date versions.
Strange programs that you’ve never seen before and don’t need show up. Case in point: occasionally an item named “Teams machine-wide installer” shows up on my PCs. It’s something Microsoft uses that apparently gets left behind from time to time. Uninstalling this item causes no noticeable issues with Teams, and it removes the item from further upgrade consideration.
Current WinGet packages aren’t available for some apps. One of WinGet’s limitations is that it only works with items registered in its package database. You may need to visit the app publisher’s website to find current updates that aren’t registered with WinGet.
In the past, I’ve covered using third-party automated tools such as UpdateStar and Patch My PC to keep apps updated in Windows 10 and 11. These and other update scanners may find items in need of updating on your PC that WinGet doesn’t handle. On my PCs, that includes applications such as Nitro Pro (a PDF reader/editor), Amazon Kindle (for which only an outdated package is available via WinGet), FileZilla, various Intel tools (e.g., Intel Driver & Support Assistant), and more.
If you’re willing to research your applications and their sources for updates, you can almost always find a way to get them updated. That said, WinGet cannot handle all apps on its own. Many or most of them, yes; all of them, no.
A WinGet for all seasons
As you become familiar with WinGet, you’ll find it to be a terrific tool for helping keep Windows systems (and reference or canonical Windows images for automated deployments) up to date. It’s become my tool of choice for keeping apps updated because it’s fast and easy to use. Although I still use UpdateStar to scan my systems to tell me what needs updates and Patch My PC to handle a handful of things that WinGet can’t, WinGet remains my go-to tool to keep systems current. I use WinGet every day; the other tools weekly, at most.
If you try it for yourself, I believe you’re likely to continue using WinGet for the very same reasons. See Microsoft’s WinGet documentation for a complete list of commands and options.
One final note: If you know someone who could benefit from WinGet but isn’t comfortable using the command line, see this article by Chris Hoffman detailing how to use WingetUI, a package that wraps a graphical interface around WinGet.
This article was originally published in January 2023 and updated in December 2024.