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Study: Scientists make more discoveries with help from AI

A new study by a PhD student at MIT indicates that AI tools can help scientists make more discoveries, according to Nature.

In the study by Aidan Toner-Rodgers, an unspecified laboratory in the US with 1,018 researchers used an unspecified custom machine-learning tool. The work teams that were randomly assigned to use the AI ​​tool then discovered 44% more materials and created 39% more patent applications than those that did not use the tool.

At the same time, the technology had different effects on how productivity was distributed. The bottom third of researchers saw little benefit, while output doubled for top researchers.

AI automated 57% of the “idea generation” tasks and reassigned scientists to the new task of evaluating model-produced material candidates. Top-performing researchers then used their expertise to prioritize promising AI proposals, while other researchers wound up wasting significant resources testing false positives.

The survey also showed that progress has a price: 82% of researchers reported decreased satisfaction with their work due to decreased creativity and underutilization of their skills. The study has not yet been peer-reviewed by other researchers.

Setapp survey reveals what Mac developers are thinking about right now

Mac developers have a lot to think about as we close in on 2025, the eighth Mac developer survey from Setapp suggests. Should they sell software outside of the App Store? Is it time to diversify to other platforms? When will it be time to build software for visionOS? And what about artificial intelligence (AI)?

Should they sell software outside of the App Store?

Apple is being forced to open up to competition to the App Store, including support for third-party app portals. As these stores appear, it seems inevitable that some developers might consider selling software at those new outlets, including Setapp’s own mobile app store. The data suggests that as many as a third of developers are ready to use third-party stores for iOS apps. 

It’s a little different for Mac applications — just 20% of those are sold exclusively via the Mac App Store, with 37% sold outside of that structure and 44% sold through both outlets. The implication here is that iOS app sales might end up in a similar stance, with the vast majority of apps made available via the App Store, rather than outside of it. 

The most popular channel for Mac app sales outside of Apple’s store is, of course, via the developer’s own website — though when it comes to making those sales, the challenges remain much the same as before: app discovery, marking, and user acquisition. I’ll be interested to see how third-party app stores rise to the challenge of helping developers with those challenges in future.

There’s an interesting side insight here. 

Despite years of complaining about Apple’s 30% fee on apps sold through its own store (really, it is around 15% for the vast majority), it strongly appears developers believe it is worth sharing revenue with app retail services. That, once again, means the only real question behind of the App Store liberation remains the same: How much is fair to charge? That amount differs, but people seem pretty certain that revenue sharing is good for business, and a good chunk of them plan to stick with the App Store.

Is it time to diversify to other platforms?

If Mac developers are a barometer, then it looks as if the majority of Apple’s developers are willing to build cross-platform solutions to bring in new business, though most prefer to remain in Apple’s ecosystem. Three-quarters (75%) of developers build for other operating systems, mainly for iOS (59%), iPad OS (37%), and Windows (23%). Just 11% build for Android — slightly lower than those building apps for Apple Watch.

The trend is that diversification is taking place mostly within Apple’s own ecosystem, with some Windows development. What isn’t happening fast so far is visionOS, which hasn’t yet become a large enough platform for mass market app developers. It’s a professional tool.

When will it be time to build software for visionOS?

Twenty percent of Mac developers plan to develop for visionOS in 2024 or are already in the process. Low market share and high device price remains a concern and is possibly why almost half (45%) of developers haven’t decided whether to build for the platform yet. Thirty-five percent of developers say they will not build for the platform this year, though 8% are building visionOS apps already. 

What’s interesting is that while it confirms relatively low interest in developing apps for Apple’s newest hardware at this time, it shows interest sufficiently high that almost one in 10 Mac developers are already building for the platform.

This bodes very well as Apple improves the hardware and reduces cost, as it means there will already be a decent number of apps available by the time it inches toward being more mass market. While there are many developers who won’t use their resources to build right now, things can and will change as the situation evolves.

What about AI?

Apple’s spatial reality party was to some extent dented by the near-simultaneous revolution of generative AI. If Apple had expected visionOS to grab the oxygen from the room, it only had limited success. Sure, the rest of the industry went into stasis as it awaited news of VisionPro, but AI grabbed headlines everywhere and developers are far from blind to that. Nor, as Apple Intelligence proves, was Apple.

This is probably why more than 41% of Mac app developers are about to begin using AI models in their apps, with another 19% thinking about it. What they are using AI for is interesting. As you’d expect, personalization and automation are big trends, but real-time translation, automated IoT deployments, and productivity tools in various stripes seem to be shades of what’s coming as apps get updated in the coming months. AI/ML development is by far the trend developers think will have the biggest impact on their apps in the year to come, with personalization and privacy rules also in the picture. 

There’s a lot more that should be of interest in the Setapp survey this year. But what seems to be crystal clear is that the intelligence in devices will be harnessed in rapidly more sophisticated ways in the months and years ahead — at what point will AI predict your needs to the extent that App Stores will be redundant? And as apps continue to evolve into becoming cloud-based services, will operating systems mean as much anymore?

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Adobe Express is now the default image editor in Box

Adobe Express is now embedded into Box’s content management application as the default tool for editing images.

Express is Adobe’s freemium design app that’s aimed at helping non-designers produce a range of content, such as social media campaign assets, logos or flyers. As of today, a streamlined “modular” version of the app is available natively in Box, allowing users to edit an image file without switching screens. 

When a Box user selects a visual file, they are given an option to open it in an embedded version of Express that offers a range of image editing tools, such as resizing or cropping, adjustments to contrast and brightness, and more. Edited images are then saved in the original file location, Adobe said, and won’t be moved to Adobe’s servers. 

No account login is needed for the basic editing tools, though access to some of Adobe’s Firefly generative AI features — such as “remove object” — will require a sign-in.

“Every Box user can now create and edit visual content directly in Box with Adobe Express as the default image editor,” said Aubrey Cattell, Adobe vice president for developer platform and partner ecosystem. “They don’t need to leave the Box environment and move across applications — they can make those edits directly in place and save them back to the Box infrastructure.”

There’s no additional fee to use Express in Box, though access to “premium” features in Adobe’s app will require a paid subscription.  

It’s the first “on by-default” app in Box, according to Cattell. “Express is stepping into the shoes of the native image editor for Box; we’re powering that experience,” he said. “That doesn’t require an IT admin to take any action, it doesn’t require a user to take any action — it’s just there.”

The integration is the first part of a “multi-pronged integration plan,” according to Cattell, with Box also set to add more features from Express in the first half of 2025. That includes the ability to edit video files from inside Box using Express and generate new images using Adobe’s Firefly model.

The Box integration is the latest stage in a recent push by Adobe to widen access to its streamlined design tool. In addition to embedding Express into its own apps, such as GenStudio, the company has added integrations with third-party apps such as whiteboard app Miro and collaboration tool Slack. The tools vary in sophistication, with Slack’s Express integration focused on simple image generation as opposed to the fuller functionality available in Box.

“The feedback that we’ve gotten in our research and in talking to customers is a lot of them want their creative solutions to work where they already are doing their work,” said Cattell. 

Part of the value proposition for Box is that it serves as a private and secure environment for enterprise customers to store and access files, “so why not enable them to make the changes to the billions of images that they have on the server right there, without having to leave that environment?” he said.

“We can extend Adobe’s reach, but also meet our customers where they’re already working by making that technology part of those other applications. And so that’s really the strategy: it’s both addressing a customer need, but also expanding our reach.”

Best Places to Work in IT 2025

What makes a company a great place to work for IT professionals? Top salaries and benefits certainly help, but those are just table stakes. Tech workers are looking for challenging projects, growth opportunities, and continuous learning in a supportive workplace.

For the 31st year, Computerworld publisher Foundry surveyed large, midsize, and small organizations to find the top IT employers. Read our special report to see which companies made our list and what makes them such desirable places to work. To read the Best Places to Work in IT 2025 report in PDF format, download it below.

In this report:

  • Cover story: Building a collaborative IT culture
  • Profiles of three Best Places companies: Total Quality Logistics, OCLC, and Tokio Marine North America Services
  • The Best Places to Work in IT 2025: Rankings by company size
  • Metholodology: How we chose the best places to work

Building a collaborative IT culture

The ongoing quest for technical talent in an uncertain economic environment has caused many organizations to turn their attention inward, taking steps to keep their existing IT workforce engaged and invested in the overall business charter. The goal: build a collaborative IT culture defined by continuous learning, meaningful work, and positive contributions to the business.

Companies participating in Computerworld’s 31st annual “Best Places to Work in IT” survey show a strong commitment to in-house IT talent, even as they cast a wider net for IT candidates to build a more diverse workforce that fosters creativity and innovation. A heightened emphasis on training is designed to enrich technical skills — especially in artificial intelligence (AI), analytics, and the cloud — as well as soft skill sets that align with broader business objectives.

“We are steadfast in our technology investments and continue to modernize our skill sets, technologies, and processes at the same speed as ever — or even faster,” says Deepa Soni, chief information and operations officer at The Hartford, ranked No. 2 overall and No. 4 in the career development/training category among large companies in this year’s survey. “We think about three things to make IT the best destination for internal and external folks: Leveraging cutting-edge technology and solutions, creating business impact, and building a culture that fosters creativity while being inclusive and diverse.”

Precision hiring addresses critical skills gaps

Our survey found that the relentless pace of new hiring over the past two years remains robust. Among the surveyed companies, 79% have increased the total number of IT employees over the last three years, on average by 36%. This is down from a high of 86% in the 2024 survey but surpasses the 72% of companies reporting three-year IT workforce gains in 2023.

But although IT hiring is picking up steam again after a brief lull, survey respondents indicated that another cooling-off period may lie ahead. Just half of this year’s respondents plan to increase the number of IT hires over the next fiscal year, down significantly from the previous two years (71% and 72%, respectively). Nearly half of the organizations (46%) expect the size of their IT workforce to remain the same, with larger firms more likely to face hiring slowdowns. Conversely, 70% of smaller companies plan to add IT talent, with an average increase of 10%.

Top 10: IT Growth

LARGE COMPANIESMIDSIZE COMPANIESSMALL COMPANIES
1Graphic Packaging InternationalPower Home RemodelingMetroStar
2Dayforce, Inc.CHG HealthcareRailinc Corp.
3Johns Hopkins MedicineSophos Ltd.IT Convergence, Inc.
4University of Notre DameEnovaConnexus Credit Union
5Johns Hopkins University Applied Physics LaboratoryGenesis HealthCare SystemAmerisure Mutual Insurance Company
6UKGOCLC, Inc.Nerdio
7H. Lee Moffitt Cancer Center & Research InstitutePlante Moran, PLLCMiles IT Company
8Health Care Service CorporationFive9Nitel
9Norton HealthcareKinaxis Inc.Dataprise LLC
10RSM US LLPAmerican FidelityAbarca Health

VyStar Credit Union, ranked third overall among midsize company respondents, is being very intentional about its IT hiring strategy while it moves to fill key openings. The plan is to slowly augment its 271-person IT staff with several critical positions, including a high-level AI thought leader and champion, several data architects, and engineers versed in software development life cycle skills such as DevOps automation.

“We are focused on how to make the best use of AI for our organization and are on a relentless journey to automate and streamline processes,” says Lisa Cochran, CIO of VyStar. “We are a heavily regulated organization, so we must have consistent ways of documenting changes. If we can capture and create artifacts without a human, then developers can spend less time on documentation.”

Like VyStar, many other companies are mapping the smaller number of external hires to highly coveted emerging skills categories — many of which are in short supply in the general marketplace. Among this year’s respondents, most new open IT-related positions fall into critical skills groups such as AI/machine learning (86%), data science/analytics (78%), cloud/multicloud (76%), and IT/cybersecurity (67%). In each of these competency areas, companies have dialed up hiring over last year’s, most significantly in the AI/machine learning (ML) area, which saw a 12-point year-over-year hike.

To address the need for more traditional IT skills, companies are relying more heavily on contract workers. In this year’s survey, the number of temporary or contract workers increased 10% on average across all respondents, compared with an average 7% decrease in contract workers hired over the prior 12 months.

Career development opportunities on the rise

While casting an eye toward external talent, organizations continue to promote from within to hold onto existing talent. This year’s survey found that 13% of IT employees across all companies advanced to new positions in the last fiscal year, much as in the last two years (15% in the 2024 survey and 14% in 2023). Similarly, salary bumps remain in line with last year’s findings, with 90% of IT employees the beneficiaries of a raise. Salary cuts or wage freezes don’t appear to be on the table — the vast majority (96%) of this year’s respondents said no such plans were in the works, now or in the foreseeable future.

This year’s survey indicates that IT professionals have plenty of opportunities to take advantage of internal programs to boost their career. Respondent companies are upleveling training programs with new curriculum that burnishes both technical and business skills, going deeper on high-demand technologies such as AI and cloud engineering while also providing education on soft skills such as change management and communications, to accommodate the increasing influence of digital technologies across the business.

Top 10: Career Development

LARGE COMPANIESMIDSIZE COMPANIESSMALL COMPANIES
1MITRESophos Ltd.Tokio Marine North America Services
2Total Quality LogisticsPower Home RemodelingAxon Active Vietnam Co., Ltd.
3SUNY Upstate Medical UniversityCME GroupOstfriesische Tee Gesellschaft GmbH & Co. KG
4The HartfordNational Information Solutions CooperativeRailinc Corp.
5The Kroger CompanyFINRAMiles IT Company
6University of Notre DameCHG HealthcareAmerisure Mutual Insurance Company
7Navy Federal Credit UnionWorthington SteelPrezzee Pty Ltd
8HolmanCareSourceAvaap
9Oshkosh CorporationVyStar Credit UnionDataprise LLC
10Johns Hopkins MedicineKinaxis Inc.Consumers Credit Union

As part of the emphasis on internal employee development, companies are putting structures in place to help IT professionals actively chart a career course. New mentorship, apprenticeship, and job rotation programs deliver exposure to emerging technology domains as well as full immersion in the business. Defined learning paths and formalized skills assessments help IT workers be more intentional about identifying and addressing critical skills gaps when mapping out their next career move.

These efforts continue to move the needle on internal mobility: Approximately 35% of IT vacancies are now being filled through company insiders, equal to last year’s percentage and down slightly from the 38% reported in the 2023 survey.

At Amerisure Mutual Insurance, which ranked fourth overall among small companies and sixth for career development and training, communities of practice meet monthly or quarterly, providing cross-functional IT groups and business professionals with demonstrations, tutorials, and training to build expertise in areas such as agile, DevOps, and product architecture. In addition, all IT staffers now participate in a proprietary skills assessment that spells out current skills and targets key areas for improvement.

“Development plans can be too broad and not actionable,” notes Amjed Al-Zoubi, Amerisure’s CIO. “This isn’t a checklist but, rather, a very clear conversation and development plan highlighting the skills they need to grow into specific jobs.”

Amerisure also bolsters internal IT development practices by increasing the emphasis on business outcomes. Historically, Amerisure assigned people to projects from a central IT talent pool, reassigning them when work was complete. Today, IT teams are aligned with eight different business groups.

“There were inefficiencies in our old process, and IT was limited in their ability to learn the business,” Al-Zoubi explains. “Now the IT underwriting team is aligned with the business underwriting team, and they work together to solve underwriting problems. We bring our best, and they bring their best, and it results in higher-performing teams.”

Training courses offered by survey respondents run the gamut and are available to all IT employees, regardless of where they work. Technical training, technical certifications, and management training are the most prevalent forms of instruction, but there is also a heavy emphasis on professional career development, building business and soft skills, and even health and wellness.

The Hartford is continuing to uplevel its skills development programs to stay abreast of the latest technology trends and leadership skills. For example, the firm has doubled training hours available for cloud, agile development, data science, and cybersecurity. The company’s HartCode Academy Bootcamp provides an avenue for non-IT people to learn software engineering and business data analysis skills, and there are numerous executive-level programs devoted to cultivating leadership skills.

“We are helping IT leaders get really comfortable with change and how they lead teams,” Soni says. “We are training folks to be the CIOs of the future.”

Top 10: Benefits & Compensation

LARGE COMPANIESMIDSIZE COMPANIESSMALL COMPANIES
1GenentechOCLC, Inc.Dataprise LLC
2Zimmer BiometCME GroupAvaap
3Oshkosh CorporationCHG HealthcareAmerisure Mutual Insurance Company
4QualcommA+E Television NetworksData Intensity
5Motorola Solutions, IncKinaxis Inc.Nitel
6UKGCredit AcceptanceConsumers Credit Union
7RSM US LLPSophos Ltd.Tokio Marine North America Services
8PPGPlante Moran, PLLCIT Convergence, Inc.
9GSK plcGuardant HealthNerdio
10International PaperTokyo Electron U.S. Holdings, Inc.Nationale Nederlanden Vida

Given the emphasis on continuous learning, training budgets remain flush, with 39% of this year’s respondents increasing their training budget from the previous year and 59% reporting no change to their allocations. The number of companies increasing their training budget has fallen over the past two years, down from 62% in 2023 and 49% last year.

Most companies don’t set caps on training: 77% give employees the latitude to participate in as many programs as they desire. Those that do restrict employees limit them to seven days, on average, of in-person or remote training annually.

To spark engagement, companies are courting employees with a variety of tactics, including hosting employee appreciation events (98%), doling out bonuses or other high-value items to reward high performers (92%), and building clear career paths with attainable milestones (88%). Free career development services are also offered by 82% of the respondents. Mentoring programs remain a consistent and widely prevalent vehicle for upskilling existing IT workers, offered by 76% of the responding companies, which is similar to last year.

DEI remains a priority, with mixed results

Companies continue to dedicate time and money to diversity, equity, and inclusion (DEI) initiatives, confident that greater workforce diversity is an important element of company culture as well as a factor in upleveling innovation and diversity of thought. Overall DEI efforts have made an impact, but they’ve been slower to reshape the makeup of the traditional IT workforce, particularly when it comes to women, who made up 27% of the IT workforce among respondents this year, down slightly from 29% in 2024 and 28% in 2023.

On the other hand, minority hires are on the rise. Among this year’s respondents, the number of people in IT identifying as part of a minority group jumped to 36%, compared to 33% in the 2024 survey. Minority groups accounted for 29% of the IT managers and 37% of the nonmanagers.

The percentage of companies with a formal DEI strategy fell this year to 88%, down six points from 2024. Large firms were more likely to have a formal strategy, at 94%. Companies were also less likely to have a dedicated role in place to promote DEI (54% this year, compared to 62% in 2024), although most respondents (92%) maintain either a person or a team in place to champion DEI policies and awareness.

The Hartford has been steadfast in its commitment to diversity, to the point where DEI is infused into company culture instead of serving as a stand-alone program, says Soni. “DEI is baked into the fabric of how we do business quite uniquely,” she says. “We view it as a business necessity — we have to represent the society that we live in in the workplaces we have.”

To encourage greater understanding of DEI and its potential impacts, organizations such as The Hartford are serving up a smorgasbord of DEI training, including curriculum focused on preventing discrimination and harassment (96%) and creating an inclusive workspace (92%).

Much of the DEI activity is consistent with last year’s survey, with one notable exception: providing targeted internships for women and minorities, at 50% this year, compared to 60% in the 2024 survey.

Top 10: Diversity, Equity & Inclusion

LARGE COMPANIESMIDSIZE COMPANIESSMALL COMPANIES
1Stanford Medicine Children’s HealthOCLC, Inc.Tokio Marine North America Services
2NewYork-Presbyterian HospitalCareSourceMetroStar
3Cedars SinaiChenMedAmerisure Mutual Insurance Company
4H. Lee Moffitt Cancer Center & Research InstituteFINRAAvaap
5San Diego Gas & Electric and Southern California Gas CompanyCHG HealthcareDataprise LLC
6The HartfordCredit AcceptanceNitel
7USAAPlante Moran, PLLCIT Convergence, Inc.
8Blue Cross Blue Shield of North CarolinaVyStar Credit UnionPrezzee Pty Ltd
9Baptist Health System – JacksonvilleEnovaConsumers Credit Union
10GSK plcSophos Ltd.Nationale Nederlanden Vida

The most popular steps for promoting DEI include celebration of employee differences (96%), recruitment strategies aimed at attracting diverse employees (94%), and diversity and inclusion training (93%). Creating corporate enterprise resource groups (ERGs) based on common goals, interests, and identity affiliations is another way organizations are fostering and empowering like-minded communities. Respondents are forming ERGs to support women, people of color, and LGBTQ populations as well as those aimed at niche areas such as caregivers, veterans, and even video gamers.

One of The Hartford’s unique DEI efforts is its reverse mentoring program, where an employee with a diverse background is paired with a senior executive to help that person learn what it’s like to work in the firm as a diverse hire. “It’s about putting our executives in their shoes,” Soni says. The program, which started as an experiment, has been well received by executives as well as mentees, she says.

Organizations are shoring up DEI efforts in part through leader accountability. Among the respondents, 33% evaluate IT leaders based on their progress on meeting specific DEI goals, up slightly from last year, 31%. At the same time, DEI progress and outcomes are having an impact on IT leader compensation: 22% this year, compared to 19% in 2024.

OCLC, ranked second overall for midsize companies and first in the DEI category, has deployed many of these initiatives and is enjoying success in cultivating a more diverse IT workforce. The company, a nonprofit organization providing technology and services to the library community, has expanded recruiting efforts into diverse talent pools, including technology boot camps aimed at underrepresented communities, while forging partnerships with historically black colleges and universities (HBCUs).

Another lever for change: creating new job classes that remove the requirement for a four-year technical degree in tandem with instituting a local outreach coding program.

“This produces staff with some level of familiarity with development, but not a degree,” says Bart Murphy, chief technology and information officer of OCLC. “We do a checkpoint every month to ensure the staffer is progressing and getting what they need to move up into an engineering role here or another organization. It’s helped build a diverse pipeline.”

The DEI efforts are having an impact. OCLC has shown steady increases in BIPOC and female representation for the last 15 years. Currently the IT department boasts 29.5% female representation, better than the industry average, Murphy says.

Hybrid work settles in

Well past the height of the pandemic, hybrid work models continue to be the norm, including in IT departments. Much like last year, most respondents (92%) to this year’s survey have established a formal policy on flexible work, although there is no one-size-fits-all model. The breakdown of employee work patterns has remained consistent with last year’s: On average, 13% of IT employees are reporting to the office on a daily basis; 31% are fully remote; and 56% work in some sort of hybrid model, splitting time in and out of the office.

Top 10: Remote / Hybrid Work

LARGE COMPANIESMIDSIZE COMPANIESSMALL COMPANIES
1Navy Federal Credit UnionSophos Ltd.Miles IT Company
2AvanadeJanney Montgomery Scott LLCMetroStar
3Avery DennisonCredit AcceptanceTokio Marine North America Services
4Oshkosh CorporationFINRAData Intensity
5Cedars SinaiNational Information Solutions CooperativeDataprise LLC
6HolmanVyStar Credit UnionConnexus Credit Union
7University of Notre DameOCLC, Inc.IT Convergence, Inc.
8RSM US LLPPlante Moran, PLLCAbarca Health
9Fannie MaeEtonHouse International Education GroupNerdio
10GenentechCHG HealthcareNationale Nederlanden Vida

Most companies (71%) give employees a moderate level of autonomy to choose where they work, but often the arrangement needs to be approved by the company or meet certain parameters. That’s a notable change from last year, when 62% enjoyed moderate levels of autonomy and 35% could choose where they wanted to work on any given day. Midsize companies are more likely to leave the decision of where to work to employees, at 34%.

Companies now have well-established policies to ensure hybrid work success, including provisioning a full slate of technology equipment, formalizing use of collaboration platforms, and training employees and managers on tools and communications best practices.

VyStar’s flexible work program lets employees choose the days they work in-office or remotely. Individuals select eight days a month to be in the office, and managers and leaders choose 12 days. All employees can work remotely in July, a perk the company touts as creating better flexibility and work/life balance.

“Remote July was created for people who want their kids to visit with grandparents or to see another country,” Cochran says, adding that once a request is made, the IT department provisions the proper secure technology to support the arrangements. “It’s a great benefit, and we get a lot of positive feedback.”

Meaningful work drives overall satisfaction

Whether they’re recruiting new talent or developing the skills of their in-house teams, the leaders in this year’s “Best Places to Work in IT” study offer a variety of benefits to promote satisfaction and loyalty among the IT workforce. Programs range from comprehensive wellness plans and spot bonuses to financial wellness coaching and even pet insurance.

Top 10: Retention & Engagement

LARGE COMPANIESMIDSIZE COMPANIESSMALL COMPANIES
1Total Quality LogisticsNational Information Solutions CooperativeAvaap
2Blue Cross Blue Shield of North CarolinaVyStar Credit UnionDataprise LLC
3Banner HealthCHG HealthcareTokio Marine North America Services
4Oshkosh CorporationCambia Health SolutionsIT Convergence, Inc.
5Johns Hopkins MedicineWorthington SteelNationale Nederlanden Vida
6Children’s Healthcare of AtlantaGuardant HealthAxon Active Vietnam Co., Ltd.
7Liberty Mutual InsurancePlante Moran, PLLCConsumers Credit Union
8GSK plcNoridian Healthcare SolutionsAbarca Health
9AdventHealthGenesis HealthCare SystemNerdio
10Probe GroupPower Home RemodelingNitel

Perhaps the most consequential factor influencing how IT professionals feel about their job is carving out opportunities for meaningful work and continuous professional development. At Tokio Marine North America Services, ranked second overall among small companies and first in both career development/training and DEI, this mindset translates into a culture that emphasizes leading-edge technologies in the context of driving business goals while providing individual advancement opportunities along the way.

“Flexible work arrangements and fair compensation make it easier to get people in the door,” says Bob Pick, the company’s executive vice president and CIO. “To keep them here, we train the daylights out of everyone and ensure diagonal and horizontal career mobility. We retain great institutional knowledge, and people get a new career path. It’s a win-win.”— Beth Stackpole

Profiles of three Best Places companies

The Best Places to Work in IT 2025

See the top workplaces for tech pros at large, midsize, and small organizations.

Large organization rankings

5,000 or more employees

1Cedars Sinai
2The Hartford
3Blue Cross Blue Shield of North Carolina
4GSK plc
5Genentech
6Oshkosh Corporation
7RSM US LLP
8UKG
9Stanford Medicine Children’s Health
10University of Notre Dame
11NewYork-Presbyterian Hospital
12Johns Hopkins Medicine
13USAA
14H. Lee Moffitt Cancer Center & Research Institute
15Johns Hopkins University Applied Physics Laboratory
16CDW
17International Paper
18PPG
19ADM
20Unum Group
21Baptist Health System – Jacksonville
22DHL
23Nationwide Mutual Insurance Company
24Navy Federal Credit Union
25Children’s Healthcare of Atlanta
26Health Care Service Corporation
27Discover Financial Services
28San Diego Gas & Electric and Southern California Gas Company
29Mattel, Inc
30Avanade
31Informatica Inc.
32Motorola Solutions, Inc.
33AdventHealth
34Atrium Health
35SUNY Upstate Medical University
36Norton Healthcare
37MITRE
38Aflac, Incorporated
39Holman
40Graphic Packaging International
41Zimmer Biomet
42Dayforce, Inc.
43Avery Dennison
44Corewell Health
45Qualcomm
46Tractor Supply Company
47FedEx Corporation
48Avnet Inc.
49Liberty Mutual Insurance
50The Kroger Company
51Zebra Technologies Corporation
52Fannie Mae
53Total Quality Logistics
54Children’s Hospital of Philadelphia (CHOP)
55Applied Materials, Inc.
56Banner Health
57Portland State University
58CVS Health
59U.S. Department of Veterans Affairs, Office of Information and Technology
60Casey’s General Stores, Inc
61Amedisys
62Probe Group
63Keck Medicine of USC

Midsize organization rankings

1,001–4,999 employees

1CHG Healthcare
2OCLC, Inc.
3VyStar Credit Union
4Plante Moran, PLLC
5Sophos Ltd.
6Power Home Remodeling
7CareSource
8Credit Acceptance
9FINRA
10Enova
11Kinaxis Inc.
12Cambia Health Solutions
13Five9
14Tokyo Electron U.S. Holdings, Inc.
15Guardant Health
16A+E Television Networks
17CME Group
18Worthington Steel
19ChenMed
20Janney Montgomery Scott LLC
21American Fidelity
22National Information Solutions Cooperative
23KnowBe4
24Genesis HealthCare System
25Noridian Healthcare Solutions
26Miami University
27SunOpta Inc
28EtonHouse International Education Group
29Altia

Small organization rankings

1,000 or fewer employees

1Dataprise LLC
2Tokio Marine North America Services
3IT Convergence, Inc.
4Amerisure Mutual Insurance Company
5MetroStar
6Avaap
7Consumers Credit Union
8Nitel
9Axon Active Vietnam Co., Ltd.
10Nerdio
11Prezzee Pty Ltd
12Nationale Nederlanden Vida
13Railinc Corp.
14Connexus Credit Union
15Abarca Health
16Ostfriesische Tee Gesellschaft GmbH & Co. KG
17Miles IT Company
18Data Intensity
19Keesler Federal Credit Union
20atmira

How we chose the best places to work

Computerworld publisher Foundry conducted its 31st annual survey to identify the best places for IT professionals to work. In April 2024, Computerworld started accepting nominations from organizations that had a minimum of 100 total employees and five IT employees.

Participants were asked to provide contact information for a person at their organization who is familiar with or has access to employment statistics and financial data as well as benefits policies and programs for the IT department and the entire organization.

Beginning in mid-April 2024, contacts at the nominated organizations received a 58-question company survey across six categories:

  • DEI (diversity, equity, and inclusion) practices
  • IT turnover, promotions, and growth
  • IT retention and engagement programs
  • Remote/hybrid working
  • Benefits and perks (such as eldercare and childcare, flextime, and reimbursement for college tuition)
  • Training and career development opportunities

In addition to receiving scores based on answers to closed-ended questions, the survey entries (including numerous open-ended responses) were reviewed and evaluated by a panel of industry experts.

The nomination and company surveys were conducted online. Responses to the company survey were collected and tabulated by a third-party research vendor. The research was closed in July 2024.

Top 10 lists

Our top 10 lists show the best of the best — the organizations that excel in each of the six categories covered. To determine each list, we considered the following factors:

  • DEI: DEI strategies and practices, the existence of dedicated role(s) promoting workplace diversity and inclusion, inclusion of women and minority groups within the IT workforce and IT management, leadership accountability for DEI, DEI training opportunities
  • Employee retention and engagement: Frequency of employee satisfaction surveys, promotions, salary increases, actions taken to boost employee morale
  • Remote/hybrid work: Employee autonomy over work location, percentage of remote and hybrid employees, policies regarding flexible work, actions taken to support flexible work, actions taken to ensure employee safety and well-being
  • Benefits: The range of benefits and perks offered, including sabbaticals, eldercare and childcare, paid time off, and (within the U.S.) family leave and healthcare benefits
  • IT career development and training: Mentoring programs, training budget, promotions within IT, accessibility of training to remote employees, unique training programs
  • IT growth: Changes in IT head count over the past three years, IT turnover and anticipated growth, new skills companies are planning to hire this year, outsourcing plans, the company’s revenue growth over the past three years

For scoring the responses from the company surveys, results were weighted against averages and benchmarks calculated within each company size group.

The survey process was managed by Jen Garofalo, research director in Foundry’s Global Services group, working with independent firm Research Results, Inc.

About our judges

Amy Bennett is Editor-in-Chief for Foundry’s five enterprise brands. She is a veteran editor with more than 20 years of experience in B2B tech publishing and considers herself lucky to have had a front-row seat to IT’s business strategy evolution.

Rob O’Regan is founder and principal of 822 Media, a technology marketing consultancy. He is a veteran journalist and content marketer with a passion for great storytelling.

Valerie Potter is managing editor, features, at Computerworld. She has worked in technology journalism for more than 20 years.

Anne Taylor is director of content strategy at Foundry. She has served as a news reporter, editor, and freelance writer covering the tech industry for 20+ years.

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Total Quality Logistics: Building a ‘talent destination’ through employee engagement

Don’t talk about industry slowdowns to Total Quality Logistics (TQL), which has made its largest-ever technology investments over the past three years to bring greater agility and resilience to the business. The moves, designed to overhaul a proprietary system that serves as the company’s operational backbone, demands the best technical team in the business — an asset TQL continues to nurture with a multipronged strategy designed to shore up employee engagement.

The global third-party logistics provider and freight brokerage firm assembled its winning team through a combination of outside hires and investing in its existing IT workforce. A recruitment effort aimed at early-career candidates has attracted a pipeline of Gen Z workers, now constituting 20% of the IT workforce. New hires are acclimated to critical technical skills through mentoring, coaching, and training programs in keeping with TQL’s learning and growth mindset, says Ryan Kean, CIO of the firm.

“We want to make TQL a talent destination, bringing the best people in and making sure great associates never leave,” says Kean. “We do that through three consistent factors: career growth and learning, the opportunity to do meaningful work, and having a great culture.” TQL earned the top spot among large companies for retention and employee engagement and ranked No. 2 in career development/training in Computerworld’s “Best Places to Work in IT 2025” survey.

To help employees realize their potential, TQL hosts a business and technology learning event every six weeks. TechTrek Live connects IT team members to business leaders and outside partners, who chair educational sessions exploring the latest technologies and trends. “Of the 450 people within the technology organization, up to 380 will join TechTrek Live,” Kean says. “We are 100% focused on creating experiences to realize our growth mindset.”

Ryan Kean TQL

CIO Ryan Kean wants to make TQL a “talent destination” by leveraging three consistent factors: career growth and learning, the opportunity to do meaningful work, and having a great culture.

Total Quality Logistics

To further focus on self-development, every Wednesday — designated as a Focus Day — has no scheduled meetings, so IT employees can lock in on self-development time or uninterrupted work. On those days, employees can participate in workshops, whiteboarding sessions, and other self-development activities in the spirit of continuous learning.

A culture built on transparency and innovation

TQL regularly sponsors an IT hackathon to encourage innovation and demonstrate that IT’s ideas are valued. Each hackathon is a 48-hour event in which eight-member teams rapidly iterate on software solutions keyed to customer needs. A cross-functional panel of executives chooses a winning proof-of-concept entry, which may be added to the software production schedule, and the winners get a congratulatory lunch with the CEO.

Workplace flexibility is another way TQL caters to employees. The firm maintains a hybrid environment, giving employees the option to work remotely 40 hours a month. TQL has also opened up new IT hubs in Tampa, Florida, and Charlotte, North Carolina, creating potential avenues for employee relocation.

With competition for IT talent still fierce, TQL is committed to cultivating an environment where people want to come to work. There are a variety of perks to promote in-office well-being, including healthy food options in the cafeterias, free dinners for employees working off-hours, onsite gyms, and 20-minute chair massages. The IT department celebrates various cultures with potluck gatherings for Diwali and Cinco De Mayo, among other celebrations.

Any effort aimed at employee engagement should encompass elements of work/life balance. TQL hosts 200 employee and family events each year, and a recent $35 million headquarters expansion added a golf simulator and pickleball and basketball courts to the mix of perks served up to employees. “We want to make this a fun place to work,” Kean says. “We work hard, but people genuinely like to be here.”

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At OCLC, technology with a purpose drives workplace diversity

OCLC may be a midsize software provider catering to a niche industry, but it’s beating a lot of industry giants when it comes to workforce diversity.

The nonprofit company, which delivers technology and services to the global library community, has shown regular year-over-year increases in both BIPOC and female representation, landing it the No. 1 spot among midsize companies for DEI in Computerworld’s “Best Places to Work in IT 2025” survey. As of this year, the makeup of OCLC’s overall workforce is 25.5% BIPOC and 45.5% female, with its IT group comprising 29.5% women. The industry average for women in STEM roles is under 28%.

Because it views DEI as a foundational plank for a positive and innovative workplace, OCLC gets creative with its offerings. At the local and national level, OCLC is actively collaborating on policy and outreach programs. It sponsors an array of conferences and meetups, including Stir Trek, Code Mash, and the Society for Women Engineers, to help recruit, promote, and develop female and BIPOC leaders in the technology space.

Partnerships with tech boot camps representing underserved communities, historically black college and university (HBCU) alumni networks, diversity internships, and diversity referral bonuses are also part of its strategy to attract and build a more diverse workforce. Management is held accountable, via metrics and compensation, for moving the needle on the company’s overall progress.

OCLC also takes a view of diversity beyond gender and ethnicity. It has created new job classes to cast a wider net for talent, including an associate developer role established with a local outreach coding program. “This helps create a diverse pipeline of folks who didn’t go to college for a degree,” says Bart Murphy, OCLC’s chief technology and information officer. “We have folks who’ve spent 15 years as a teacher and then wanted to get into software development.”

Purpose-driven work drives retention

While actively recruiting for diverse points of view, OCLC is equally committed to retaining existing IT talent. The average tenure of the IT staff is nine years, and 17% have been on board for two decades. Murphy credits OCLC’s long-term strategic approach to hiring and investing in its people as a key retention asset. Employees are encouraged to create development plans and are supported with resources that help them achieve their goals. Recognition, rewards, and bonus programs are designed to call out superior performance. Flexible work schedules have long been the norm, but since the pandemic, a hybrid model enables IT teams to work three days in office and two at home, with some exceptions, depending on the role.

OCLC

At OCLC, headquartered in Dublin, Ohio, the average tenure of the IT staff is nine years, and 17% have been on board for two decades.

OCLC

OCLC is leveraging its technology orientation to increase its appeal to a younger workforce. As a software-as-a-service (SaaS) provider, it empowers its developers to work with the latest cloud technologies, including service-based architectures; large-scale data sets; artificial intelligence (AI); and AWS services for immutable infrastructure, microservices, container orchestrators, auto-scaling, and graph technology. OCLC works to keep younger generations in the fold, through extensive career planning, training, and pathways designed to visualize future and specific career goals.

“You won’t have people here for 20 years if you’re still offering them mainframe development work,” Murphy says. “We mature them, giving them the space and tools to learn new skills.”

Perhaps the biggest reason tech professionals stick around at OCLC is the desire to work for a company that is purpose-driven. Says Murphy: “People still want to work for a company that has a mission and does good work in the world, and that’s what we do.”

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IT at Tokio Marine means continuous learning — and many hats

The insurance industry is known for being slow and steady, but at Tokio Marine North America Services (TMNAS), a dogged emphasis on growth, diversity of thought, and continuous learning has helped accelerate an IT culture predicated on innovation and career mobility.

As a shared services organization supporting the Tokio Marine family of insurance providers, the 300+-person IT group operates in a consulting-like mode. This means that staffers are encouraged to stay abreast of disciplines such as agile development, artificial intelligence (AI), and user experience. They’re comfortable wearing many hats.

To promote a culture of continuous learning, TMNAS has opened up new career pathways, reworked 190 job descriptions, and refreshed its individual development programs. Long-standing IT job families — including programmer and systems analyst — have been updated to reflect current work patterns, and new roles have been added for data science, DevSecOps, intelligent automation, and more.

“It was time to run a comb through our job families to correct and add branches to reflect various modern disciplines,” explains Bob Pick, executive vice president and CIO at TMNAS, which ranked second overall and No. 1 in both the career development/training and DEI categories among small companies in Computerworld’s “Best Places to Work in IT 2025” survey.

With AI and generative AI in the spotlight, TMNAS also is standing up training programs and pilot initiatives to prepare IT staffers for responsible use of the new technologies. The company has formed two generative AI (genAI) working groups, one focused on technology and the other on risk. “We’re making incremental staff investments as well as looking to system integration and consulting partners to learn about genAI and do things safely,” Pick says.

TMNAS

TMNAS sponsors and promotes philanthropic activities throughout the year to strengthen local communities.

TMNAS

Beyond technical disciplines, TMNAS offers several additional pathways for career growth. One takes aim at IT professionals interested in individual advancement without the responsibility of managing people. The positions offer pay and prestige commensurate with a management-level post. A second gives seasoned managers a chance to advance even if they’re not ready for a top officer role or there isn’t an available C-level position. A third, delivered by Tokio Marine’s Global Training program, offers rotational experience and training for individuals in business roles interested in crossing over to IT, providing entrée to new careers in areas such as cybersecurity without having to leave the firm.

Flexibility and diversity of thought

The TMNAS IT organization has always supported flexible work arrangements, and post-COVID, the majority of TMNAS’s IT staff (75%) is now fully remote. IT employees and managers collaboratively establish the best working arrangement, based on job requirements, and the firm has implemented numerous technologies — from collaboration spaces to in-office A/V equipment — to make hybrid collaboration easier and fully productive. The hybrid model has also opened up IT recruiting in areas outside of the company’s Pennsylvania headquarters. “We now have 50-state recruiting, and the number and quality of résumés have shot through the roof,” Pick says.

Fostering diversity and community is ingrained in the TMNAS culture, and the company stood up a number of employee resource groups (ERGs) last year focused on women, generational workers, caregivers and LGBTQ+ staff members. The efforts are moving the needle on promoting more diversity in IT: 30% of the ERG leaders hail from the IT department. Many of the top company leaders — including the CFO and CHRO & Chief Legal Officer — are women, and historically the percentage of women working in IT at TMNAS has been above market averages. In addition, the presence of previously underrepresented groups in IT, such as the black, indigenous, and people of color (BIPOC) community, is increasing.  At TMNAS, nearly half of IT management and non-management identify as BIPOC.

“We focus on finding the best people for the job,” Pick says, “and the best people come from a variety of backgrounds.”

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OpenAI expands multimodal capabilities with updated text-to-video model

OpenAI has released a new version of its text-to-video AI model, Sora, for ChatGPT Plus and Pro users, marking another step in expansion into multimodal AI technologies.

The original Sora model, introduced earlier this year, was restricted to safety testers in the research preview phase, limiting its availability.

The new Sora Turbo version offers significantly faster performance compared to its predecessor, OpenAI said in a blog post.

Sora is currently available to users across all regions where ChatGPT operates, except in the UK, Switzerland, and the European Economic Area, where OpenAI plans to expand access in the coming months.

ChatGPT, which gained global prominence in 2022, has been a driving force behind the widespread adoption of generative AI. Sora reflects OpenAI’s ongoing efforts to maintain a competitive edge in the rapidly evolving AI landscape.

Keeping pace with rivals

The move positions OpenAI to compete with similar offerings from rivals like Meta, Google, and Stability AI.

“The true power of GenAI will be in realizing its multi-model capabilities,” said Sharath Srinivasamurthy, associate vice president at IDC. “Since OpenAI was lagging behind its competitors in text to video, this move was needed to stay relevant and compete.”

However, both Google and Meta outpaced OpenAI in making their models publicly reviewable, even though Sora was first introduced in discussions back in February.

“OpenAI likely anticipated becoming a target if it launched this service first, so it seems probable that they waited for other companies to release their video generation products while refining Sora for public preview or alpha testing,” said Hyoun Park, CEO and chief analyst at Amalgam Insights. “OpenAI is offering longer videos, whereas Google supports six-second videos and Meta supports 16-second videos.”

Integration remains a work in progress, though OpenAI is expected to eventually provide data integration for Sora comparable to its other models, Park added.

Managing regulatory concerns

Sora-generated videos will include C2PA metadata, enabling users to identify the content’s origin and verify its authenticity. This is significant amid global regulatory efforts to ensure AI firms adhere to compliance requirements.

“While imperfect, we’ve added safeguards like visible watermarks by default, and built an internal search tool that uses technical attributes of generations to help verify if content came from Sora,” OpenAI said in the post.

Even with such safeguards, the use of data in training AI models continues to spark debates over intellectual property rights. In August, a federal judge in California ruled that visual artists could proceed with certain copyright claims against AI companies like Stability AI.

“As with all of OpenAI’s generative tools, Sora faces challenges related to being trained on commercial data, which is often subject to copyright and, in some cases, patents,” Park said. “This could create opportunities for vendors like Anthropic and Cohere, which have been more focused on adhering to EU governance guidelines.” Extensive testing is critical for video-based generative AI applications due to concerns such as the rise of deepfakes, which likely contributed to the time it took OpenAI to release the model, according to Srinivasamurthy.

OpenAI expands multi-modal capabilities with updated text-to-video model

OpenAI has released a new version of its text-to-video AI model, Sora, for ChatGPT Plus and Pro users, marking another step in expansion into multimodal AI technologies.

The original Sora model, introduced earlier this year, was restricted to safety testers in the research preview phase, limiting its availability.

The new Sora Turbo version offers significantly faster performance compared to its predecessor, OpenAI said in a blog post.

Sora is currently available to users across all regions where ChatGPT operates, except in the UK, Switzerland, and the European Economic Area, where OpenAI plans to expand access in the coming months.

ChatGPT, which gained global prominence in 2022, has been a driving force behind the widespread adoption of generative AI. Sora reflects OpenAI’s ongoing efforts to maintain a competitive edge in the rapidly evolving AI landscape.

Keeping pace with rivals

The move positions OpenAI to compete with similar offerings from rivals like Meta, Google, and Stability AI.

“The true power of GenAI will be in realizing its multi-model capabilities,” said Sharath Srinivasamurthy, associate vice president at IDC. “Since OpenAI was lagging behind its competitors in text to video, this move was needed to stay relevant and compete.”

However, both Google and Meta outpaced OpenAI in making their models publicly reviewable, even though Sora was first introduced in discussions back in February.

“OpenAI likely anticipated becoming a target if it launched this service first, so it seems probable that they waited for other companies to release their video generation products while refining Sora for public preview or alpha testing,” said Hyoun Park, CEO and chief analyst at Amalgam Insights. “OpenAI is offering longer videos, whereas Google supports six-second videos and Meta supports 16-second videos.”

Integration remains a work in progress, though OpenAI is expected to eventually provide data integration for Sora comparable to its other models, Park added.

Managing regulatory concerns

Sora-generated videos will include C2PA metadata, enabling users to identify the content’s origin and verify its authenticity. This is significant amid global regulatory efforts to ensure AI firms adhere to compliance requirements.

“While imperfect, we’ve added safeguards like visible watermarks by default, and built an internal search tool that uses technical attributes of generations to help verify if content came from Sora,” OpenAI said in the post.

Even with such safeguards, the use of data in training AI models continues to spark debates over intellectual property rights. In August, a federal judge in California ruled that visual artists could proceed with certain copyright claims against AI companies like Stability AI.

“As with all of OpenAI’s generative tools, Sora faces challenges related to being trained on commercial data, which is often subject to copyright and, in some cases, patents,” Park said. “This could create opportunities for vendors like Anthropic and Cohere, which have been more focused on adhering to EU governance guidelines.” Extensive testing is critical for video-based generative AI applications due to concerns such as the rise of deepfakes, which likely contributed to the time it took OpenAI to release the model, according to Srinivasamurthy.

OpenAI expands multi-modal capabilities with updated text-to-video model

OpenAI has released a new version of its text-to-video AI model, Sora, for ChatGPT Plus and Pro users, marking another step in expansion into multimodal AI technologies.

The original Sora model, introduced earlier this year, was restricted to safety testers in the research preview phase, limiting its availability.

The new Sora Turbo version offers significantly faster performance compared to its predecessor, OpenAI said in a blog post.

Sora is currently available to users across all regions where ChatGPT operates, except in the UK, Switzerland, and the European Economic Area, where OpenAI plans to expand access in the coming months.

ChatGPT, which gained global prominence in 2022, has been a driving force behind the widespread adoption of generative AI. Sora reflects OpenAI’s ongoing efforts to maintain a competitive edge in the rapidly evolving AI landscape.

Keeping pace with rivals

The move positions OpenAI to compete with similar offerings from rivals like Meta, Google, and Stability AI.

“The true power of GenAI will be in realizing its multi-model capabilities,” said Sharath Srinivasamurthy, associate vice president at IDC. “Since OpenAI was lagging behind its competitors in text to video, this move was needed to stay relevant and compete.”

However, both Google and Meta outpaced OpenAI in making their models publicly reviewable, even though Sora was first introduced in discussions back in February.

“OpenAI likely anticipated becoming a target if it launched this service first, so it seems probable that they waited for other companies to release their video generation products while refining Sora for public preview or alpha testing,” said Hyoun Park, CEO and chief analyst at Amalgam Insights. “OpenAI is offering longer videos, whereas Google supports six-second videos and Meta supports 16-second videos.”

Integration remains a work in progress, though OpenAI is expected to eventually provide data integration for Sora comparable to its other models, Park added.

Managing regulatory concerns

Sora-generated videos will include C2PA metadata, enabling users to identify the content’s origin and verify its authenticity. This is significant amid global regulatory efforts to ensure AI firms adhere to compliance requirements.

“While imperfect, we’ve added safeguards like visible watermarks by default, and built an internal search tool that uses technical attributes of generations to help verify if content came from Sora,” OpenAI said in the post.

Even with such safeguards, the use of data in training AI models continues to spark debates over intellectual property rights. In August, a federal judge in California ruled that visual artists could proceed with certain copyright claims against AI companies like Stability AI.

“As with all of OpenAI’s generative tools, Sora faces challenges related to being trained on commercial data, which is often subject to copyright and, in some cases, patents,” Park said. “This could create opportunities for vendors like Anthropic and Cohere, which have been more focused on adhering to EU governance guidelines.” Extensive testing is critical for video-based generative AI applications due to concerns such as the rise of deepfakes, which likely contributed to the time it took OpenAI to release the model, according to Srinivasamurthy.